Ratings based on 205 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
by A verified traveler from Scottsdale
Posted 19 Oct 2024
Beautifully landscaped, beautiful modern and
Inviting rooms, bed is like heaven, sleep facing a gorgeous view, full and upmarket kitchen area. An absolute joy to stay here. Only downside is taxi rides to the city is costly and time consuming due to hotel location. Incredible breakfast buffet and ambience. Would return just to enjoy the time in this hotel. ❤️
Comment from Hotel Management
21 Oct 2024 by Buya, Hotel Management
Ms. Bosco, Thank you for leaving us such a kind review. We are glad that you enjoyed our hotel. We hope you stay with us again in the future.Best Regards,Hotel Management Team
by A verified traveler
Posted 1 Oct 2024
by A verified traveler
Posted 23 Sep 2024
Center location.
Didn't clean the room or change sheets until we told them.
Comment from Hotel Management
15 Oct 2024 by Buya, Hotel Management
Dear Hernan,Thank you for your feedback. We sincerely apologize for not cleaning the room or changing the sheets until requested. This was likely due to a miscommunication with our housekeeping department, and we’ll make sure to address this issue to avoid it happening again. We appreciate your understanding and hope to provide a better experience in the future.Best regards,The Hotel Management Team
by A verified traveler
Posted 5 Aug 2024
by A verified traveler
Posted 2 Aug 2024
by A verified traveler
Posted 31 Jul 2024
by A verified traveler from Bratislava
Posted 10 Jul 2024
by A verified traveler
Posted 9 Jul 2024
Very good breakfast buffet. Bed and pillows are nice.
Only drawback is only 2 elevators.
Comment from Hotel Management
27 Aug 2024 by Buya, Hotel Management
Dear Steven Thank you for your feedback. I am glad you enjoyed our breakfast buffet and found the bed and pillows comfortable. We understand that the elevator situation has been less than ideal, and I want to assure you that we are addressing it. One of our old elevators will soon be replaced with a new, larger, and faster one. Additionally, both elevators will be connected to a new control system, which should significantly improve the speed and efficiency of the lifts. We hope to welcome you back once these improvements are complete. Safe travels!Hotel Management Team
by A verified traveler
Posted 24 Jun 2024 on Hotels
Nice hotel. Premier lounge is terrific! Morning breakfast can be a frenzy, so pay attention to hotel advice regarding peak and non-peak times. Elevators are not synched, so they’re a very real mess, especially when tours are checking in and out.
Comment from Hotel Management
27 Aug 2024 by Buya, Hotel Management
Dear Eric,Thank you for your feedback. I am glad to hear you enjoyed our Premier Lounge and found it terrific. We appreciate your note about the morning breakfast and encourage all our guests to follow the hotel’s advice regarding peak and non-peak times to ensure a more relaxed experience. Regarding the elevators, we understand the current situation can be challenging, especially during busy times. However, we are pleased to inform you that one of our elevators will soon be replaced with a new, larger, and faster model. Additionally, the elevators will be connected to a new control system, which should greatly enhance their synchronization and efficiency. We hope to welcome you back once these upgrades are completed!—Hotel Management Team
