Ratings based on 19 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2018
Staff was very helpful and polite. Had a very pleasant stay.
by A verified traveler
Posted 10 Nov 2018 on Hotels
Recommended
for Personal Eventby A verified traveler
Posted 12 Apr 2018 on Hotels
Recommended
for Everyoneby A verified traveler from Nottingham England
A hidden treasure! Just like coming home ;)
Posted 1 Jul 2017
Pros: Compact, great value for money, easy walking distance from the tram. Bike rental available. Kitchen facilities immaculate.
Cons: I don't know that there is anything they could do to improve this fabulous guest house.
Location: Supermarket 7-11 style within a 3 minute walk, restaurant directly opposite. Fabulous location for trips into Arashiyama and temple hunting!
I cannot say enough about Tsubame-ya, the guest house and staff were exceptional. I wouldn't hesitate to highly recommend. Personal, genuine welcome, with attentive staff, a real family feel. I felt like I'd been invited to stay in someone's home.
We will definitely return to Tsubame-ya x
Comment from Hotel Management
27 Mar 2018 by つばめ家, Hotel Management
最高のお言葉をありがとうございます！
また帰ってきたいと思っていただけることは本当に嬉しいことです。
これからも心豊かに、お客様との出会いを大切にしていきます。
by A verified traveler
Posted 4 Jan 2020 on Hotels
by A verified traveler
Posted 1 Dec 2019
by A verified traveler from 吹田市
Posted 13 Oct 2019
ホテルに入る番号入力に手間取った。
by A verified traveler
Posted 4 May 2019
by A verified traveler
ありがとうございました
Posted 16 Mar 2019 on Hotels到着時に誰もおらず宿には入れないアクシデントはありましたが、スタッフさんも親切でこの価格なのにお風呂などの水回りも綺麗で良かったです。また機会があれば利用させていただきます。
気になった点はちょっとベッドルームが車の臭いっぽいにおいがして気になりました。
わんちゃんがかわいいです。
by A verified traveler
Posted 4 Dec 2018 on Hotels
嵐山へ行くアクセス良好。
行った日に多くの人が宿泊しており、
1つのシャワーを浴びるのに１.５〜２時間かかったのが残念でした。
シャワーがあいたかどうか、わざわざ見に行かなければならなくて面倒でした。
