Ratings based on 231 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Staff and property manager were very professional and friendly. I very much appreciate the property manager, who went out of his way to correct a booking error for this stay.
Comment from Hotel Management
15 Dec 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Elaine,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Uhrichsville. At Red Roof we are thrilled to know that the property manager were very professional, friendly and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 2 Dec 2024
The whole room 117 could use a renovation and a deep clean, the floor looks like it hadn’t been swept in months and everything was really dusty. I was praying that my bed sheets were clean. The pillows were flat and the bed was springy. Overall I just think it’s too old and dirty. Holiday Inn is where I love to go for a good clean building, room and breakfast :)
Comment from Hotel Management
6 Dec 2024 by Carla RediResponse Specialist, Hotel Management
Dear Nevaeh,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Uhrichsville. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the pillows, the uncleanliness of the room, especially the floor and the other listed concerns. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler from Mohnton
Posted 2 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Carla RediResponse Specialist, Hotel Management
Hello Tim, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Uhrichsville and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 1 Dec 2024
While the location was convenient, the property is very dated and worn. The bathroom walls and corners are discolored and dirty as is the shower. Very horrible bed mattress. The size of room is very nice and light fixtures and beat are nice.
Comment from Hotel Management
4 Dec 2024 by Samantha RediResponse Specialist, Hotel Management
Dear Gabriel,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN UHRICHSVILLE. I am happy you were pleased with our convenient location along with our nice light fixtures and room size. However, you indicated that the property was dated, the bathroom walls were discolored, the uncleanliness of the shower and the other concerns you highlighted hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services.Thank you for sharing your feedback and we would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Samantha Red Roof Management RediResponse Specialist
by A verified traveler
Posted 23 Nov 2024
Was an okay place to stay for a night.
Comment from Hotel Management
24 Nov 2024 by Oshane RediResponse Specialist, Hotel Management
Dear Tamarra,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN UHRICHSVILLE. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,OshaneRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 30 Oct 2024
Cleaner than the last time I stayed
Comment from Hotel Management
9 Nov 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Bill, Thank you for taking the time to tell us about your stay at the Red Roof Inn Uhrichsville. I'm thrilled to read that you were pleased with the cleanliness of the 3/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 19 Oct 2024
The lady at the front desk was absolutely wonderful but housekeeping was horrible! Filthy rooms and dirty bedding.
Comment from Hotel Management
26 Oct 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Tina, for taking the time to write a review of your stay at the Red Roof Inn Uhrichsville. I'm happy to read that you took liking to our receptionist, nonetheless, apologies for the service from our housekeeper. Know at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Carla RediResponse Specialist, Hotel Management
Dear Adam,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn Uhrichsville is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler from Laurel
Posted 16 Sep 2024
Place was great.
by A verified traveler from Lynn
Posted 1 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Sharma RediResponse Specialist, Hotel Management
Hello Melinda, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN UHRICHSVILLE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
