Ratings based on 993 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Was a great homebase slightly farther from the Ueno station that other Apa hotels
Comment from Hotel Management
21 Nov 2024 by Watanabe / Receptionist, Hotel Management
Thank you very much for choosing APA Hotel Ueno Station Ekikita.Our hotel is located one step away from the downtown area and has a reputation for being a relatively quiet place to stay.We are glad to hear that you had a pleasant stay at our hotel and look forward to seeing you again when the opportunity arises.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Usami/Receptionist, Hotel Management
Thank you for choosing APA Hotel Ueno Ekikita.We are very happy to hear that you had a pleasant stay at our hotel.We look forward to seeing you again in the future.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Yasufuku / Receptionist, Hotel Management
Thank you very much for choosing APA Hotel Ueno Station North. We are very pleased to receive a high evaluation from our guests. Thank you very much for taking time out of your busy schedule to give us your valuable feedback. We sincerely look forward to welcoming you back to our hotel when the opportunity arises.
by A verified traveler
Posted 4 Nov 2024
The service was great, the rooms are terribly small, with the smallest bathroom unit I've ever used. Otherwise clean and efficient, good for solo business travellers.
Comment from Hotel Management
5 Nov 2024 by Receptionist / Hirano, Hotel Management
Thank you very much for choosing APA Hotel Ueno Ekikita.We are honored by your warm words.Our guest rooms are compact and functional. However, we apologize for any inconvenience caused during your stay.We look forward to seeing you again when the opportunity arises.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Receptionist Kono, Hotel Management
Thank you very much for choosing APA Hotel Ueno Station North.We hope you will have another opportunity to visit our hotel again.Thank you very much for your valuable contribution.
by A verified traveler
Posted 28 Oct 2024
Location was a 10 minute walk from the station which normally wouldnt feel like a lot, but due to the frequent walking we did and proximity of everything else, it did feel longer than usual. The staff were really kind and helpful and even let us keep our luggage at the hotel past check out since our flight was later in the day. The only downside was there is only one elevator for the whole building so rush hour times meant the elevator was so full and we would have to skip multiple elevators at those times. The rooms were quite tight compared to when we stayed in Osaka, but not too big of a problem.
Comment from Hotel Management
29 Oct 2024 by Receptionist Kono, Hotel Management
Thank you very much for choosing APA Hotel Ueno Station North.Our hotel is the closest to the Iriya Exit of Ueno Station, which is a 4-minute walk.We apologize for any inconvenience caused by the elevator. Please understand that check-in and check-out times are very busy.We hope you will have another opportunity to visit our hotel again.Thank you very much for your valuable contribution.
by A verified traveler
Posted 27 Oct 2024
Location is very convient
Comment from Hotel Management
27 Oct 2024 by Receptionist Kono, Hotel Management
Thank you very much for choosing APA Hotel Ueno Station North.We are very pleased to hear that you had a pleasant stay at our hotel.We look forward to your continued patronage in the future.
by A verified traveler
Posted 4 Oct 2024
Reasonable bargain price, the room is small but clean 8 mins walk from Ueno station
Comment from Hotel Management
4 Oct 2024 by Sato / Receptionist, Hotel Management
Thank you for staying with us here at APA HOTEL〈UENO EKIKITA〉.We are very happy that you were satisfied with your stay.Our hotel is about a 4-minute walk from the Iriya exit of Ueno Station, so please feel free to use that area as well.Thank you for your feedback.
by A verified traveler
Posted 20 Aug 2024
The staff was very bad, called for air conditioning and never come to fix, not even basic tools for support clients demand
Comment from Hotel Management
20 Aug 2024 by Receptionist/ Ishii, Hotel Management
Thank you for staying at APA HOTEL 〈ueno ekikita〉.I'm so sorry what is happened on you.I share the information and improve our quality of service.
by A verified traveler
Posted 12 Aug 2024
Comment from Hotel Management
13 Aug 2024 by フロント 荻原, Hotel Management
この度は、アパホテル〈上野駅北〉をご利用いただきまして、誠にありがとうございます。これからもお客様に快適にお過ごし頂けるよう、フロントスタッフ・清掃スタッフ共々、日々の清掃を徹底し、より良いホテル造りのため努めて参ります。またの機会がございましたら、当館にお立ち寄りいただけると幸いです。
