Ratings based on 55 Verified Reviews

3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 1 Oct 2023
＊Hair dryer was completely broken. Not repair in advance. No good. ＊WiFi had not connected. They had not check it in advance. No good. ＊The extra bet has not prepared in advance. They prepared after we checked in. No good. ＊We booked total 3 but they prepared only for 2 persons of amenities, towels, glasses, etc. No good.
4 out of 5
by A verified traveler

Posted 10 Jan 2023
Great location in Udon
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2022
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2021 on Hotels
5 out of 5
by A verified traveler

New place in center of town

Posted 20 Feb 2020 on Hotels
Comfortable stay in new hotel steps away from Central Udon Thani. Rooms clean and nicely decorated. Better take a room with balcony.
Comment from Hotel Management
6 Mar 2020 by Tania, Hotel Management
Thank you so much sir .
2 out of 5
by A verified traveler

Posted 6 Jan 2020
It seems there's nothing wrong with Expedia reservation, but the UD Capital didn't check for some time, so when I checked in, they were not aware of my reservation. All rooms were full, but fortunately one room became available as of a sudden cancel. Otherwise I would had to sleep on a road. The room is okay as of the price though. It's better to call them directly before you check-in and make sure that they'll see your Expedia reservation.
Comment from Hotel Management
15 Jan 2020 by P'Nun , Hotel Management
Dear Sir, We are sorry to hear that our receiptionist are unprofessional on this issue. We shall imporve and teach them properly. Regards
4 out of 5
by A verified traveler from Ft st John

Posted 5 Dec 2019
Clean and comfortable in a good area for what I wanted
1 out of 5
by A verified traveler

Posted 8 Sep 2019 on Hotels
Avoid this hotel at all cost
5 out of 5
by A verified traveler

Posted 5 May 2019 on Hotels
Comment from Hotel Management
6 Jun 2019 by Thitinan/ Finance Manager , Hotel Management
Thank you so much
4 out of 5
by A verified traveler

Posted 22 Apr 2019 on Hotels
Comment from Hotel Management
6 Jun 2019 by Thitinan/ Finance Manager , Hotel Management
Thank you so much
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