Ratings based on 49 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Australia
Posted 18 Jul 2019
The staff made me feel welcome and safe from the moment I arrived.
They organised for me to share a morning safari with another couple who were staying there - this way we all saved money and it’s better for the environment. I really appreciated this!
Our guide for the Safari “Parera” was fantastic! He made sure we were the second Jeep in the park, and drive quickly but safely and professionally. He knew many species of animal and always stopped for everything. He could spot a gecko on a tree ten metres away! When we reached the end of our safari we found a mother and baby elephant having a mud bath. It was so beautiful and we watched for so long even though we went over time - Parera called the hotel and made sure they waited for us to return so we could have breakfast and watch the elephants for longer. Thank you so much Parera!
by A verified traveler
Posted 24 Feb 2019 on Wotif
Our room was spacious, comfortable and clean. We absolutely loved the outdoor bathroom. The fish massage, pool and gardens make it a very relaxing stay. The staff were friendly and helpful.
by A verified traveler
Posted 22 Feb 2019
The staff was very friendly and went out of their way to please guests. We enjoyed the idea of the outside bathroom, but there were thousands of ants. The grounds were lovely as well. Restaurant is okay but I loved the special "date night" tables they had
by A verified traveler
They may give your room away!
Posted 1 Jan 2019 on HotelsWe booked 2 months in advance and had been in contact with resort in the weeks leading up to our trip.
When we arrived, we were told they didn’t have our booked room available as the had double booked it.
They offered a tent, which we didn’t want as we had been camping up to this point and wanted closed walls to keep insects out.
They weren’t apologetic at all and we found a different place to stay as a result.
We wouldn’t book again.
Poor customer service.
Lack of consideration for plans around travel.
And we found out later that they overcharge for safaris. So we are glad we didn’t end up with them.
Comment from Hotel Management
23 Jan 2019 by malee, Hotel Management
dear sir/madam
many thanks for your feed back. for you we offer same type pool view luxury tent room. in inform it to expedia customer service before inform to you. but they not make any help for you or not inform to you. over booking can happening and that time we have 2 option upgrade another room category in same property or relocate, at least it is our best category room type than you booked. at least you had to look. but you not agree to look. and we arrange vehicle to your next hotel free of charges for 40k.m and we refund your fully payment to you through expedia. we try to do our best but you not accept. but we not charge any amount from you and we gave 40 k.m drive free of charge for you. it is our service. with our stay and with out any payment we not accept your feed back
. how ever thanks
malee
by A verified traveler
Posted 20 Nov 2018 on Hotels
Basic accommodation set in nice grounds with two decent swimming pools. Go for the poolside rooms if you want to stay here. This property also can organise jeep safaris to the Udawalawe park. Email the hotel to organise this ahead of time, we’ll worth it. Did 6 hour tour with breakfast, guide was excellent. Saw dozens of elephants. Much better than Yala for elephant and other wildlife spotting (did an 8 hr trip to Yala the next day and saw almost nothing as the forest is so dense at times and overcrowded with noisy jeeps)
Comment from Hotel Management
21 Nov 2018 by malee, Hotel Management
thanks
by A verified traveler from Cambodia
Posted 13 Oct 2018
Beautiful resort, with lovely rooms. Ideal for doing a safari, the hotel organised our driver for us and a taxi for the following day.
Comment from Hotel Management
21 Nov 2018 by malee, Hotel Management
thanks
by A verified traveler
Amazing! Must stay!!!
Posted 1 Oct 2018 on HotelsWe booked the deluxe tent, it was amazing! Very clean, spacious, beautiful! View on the pool! Pool was very nice! Breakfast and dinner were very good!
Also booked a safari with them, everything was great!
Nothing bad to say about our stay!!
Comment from Hotel Management
4 Oct 2018 by malee, Hotel Management
thanks sir
by A verified traveler
Amazing Hotel
Posted 7 Sep 2018 on HotelsAmazing Hotel !! Definitely stay here if you are going to do the safari..
by A verified traveler
Fun experience in the tents!
Posted 14 Aug 2018 on HotelsWe only had 1 night here, to do 2 safaris at Udawalawe National Park. Hotel organised us the safaris very easily, around 20 mins drive away from the park but it is fun travelling in the Jeep. We stayed in the permanent tents, which was really fun and added to the safari feel! Tents were fine, have aircon and mosquito nets. Nice pool areas and restaurant was fine for food and beers.
by A verified traveler from Georgia, United States
Posted 1 Aug 2018
Wonderful stay! I especially enjoyed the food and staying in a tent. Glamping at its finest!
