Ratings based on 56 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 26 Dec 2022
Comment from Hotel Management
18 Jan 2023 by General Manager , Hotel Management
Dear Mr.Swapnil,Greetings from Ramada by Wyndham Udaipur Resort & Spa !Thank you for taking the time to give your feedback.On behalf of our entire staff at Ramada Udaipur we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.We thank you for being in our Hospitality.Sincerely,Jitesh PattaGeneral ManagerRamada by Wyndham Udaipur Resort & Spa
by A verified traveler
Posted 2 Apr 2022
The location had a great view of the city and the mountains. The pool was clean and the staff was nice. Things that could have been better. The rooms could have been more air tight and the hotel could use to invest in a water system for the washrooms water. It was hard water and it was not the best on the skin
Comment from Hotel Management
18 Jan 2023 by General Manager , Hotel Management
Dear Mr. Daniel,Greetings from Ramada by Wyndham Udaipur Resort & Spa ,Thank you for sharing your valuable review on this forum. On behalf of my entire team at Ramada Udaipur , I want to thank you for your kind words.It is feedback from discerning guests like you that keeps the team motivated and ensure our guests are comfortable and feel at home while they are here.We thank you for being in our hospitality and look forward to welcome you again when your travel brings you back to city of Lakes.We thank you for being in our Hospitality.Regards,Jitesh PattaGeneral ManagerRamada by Wyndham Udaipur Resort & Spa
by A verified traveler
Posted 24 Feb 2022 on Hotels
Not good not a property to be recomemded
Comment from Hotel Management
18 Jan 2023 by General Manager , Hotel Management
Dear Ms.Sapna,Greetings from Ramada by Wyndham Udaipur Resort & Spa ,Thank you for sharing your valuable review on this forum. On behalf of my entire team at Ramada Udaipur , I want to thank you for your kind words.It is feedback from discerning guests like you that keeps the team motivated and ensure our guests are comfortable and feel at home while they are here.We thank you for being in our hospitality and look forward to welcome you again when your travel brings you back to city of Lakes.We thank you for being in our Hospitality.Regards,Jitesh PattaGeneral ManagerRamada by Wyndham Udaipur Resort & Spa
by A verified traveler
Refreshing Udaipur
Posted 17 Jan 2022 on HotelsProperty was amazing , sunshine lawns gorgeous . Petals on icing is petite cultural programs
Comment from Hotel Management
18 Jan 2023 by General Manager , Hotel Management
Dear Mr. Yachneet,Greetings from Ramada by Wyndham Udaipur Resort & Spa ,Thank you for sharing your valuable review on this forum. On behalf of my entire team at Ramada Udaipur , I want to thank you for your kind words.It is feedback from discerning guests like you that keeps the team motivated and ensure our guests are comfortable and feel at home while they are here.We thank you for being in our hospitality and look forward to welcome you again when your travel brings you back to city of Lakes.We thank you for being in our Hospitality.Regards,Jitesh PattaGeneral ManagerRamada by Wyndham Udaipur Resort & Spa
by A verified traveler
Poor experience
Posted 9 Dec 2021 on HotelsRun down hotel with poor quality staff. The hotel is also outside the city.
Comment from Hotel Management
11 Jan 2022 by Rajat Dua, Front Office Manager, Hotel Management
Dear Mr. Deepak,
Thank you for choosing us and for taking the time to provide feedback about your experience at Ramada Udaipur Resort & Spa
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Regards
by A verified traveler
Posted 11 Nov 2021
Very slow service at check in and at restaurant for breakfast ( only one live counter for breakfast for entire resort ).Bathroom Towels were very hard and too old.
Welcome drink was yuky
Comment from Hotel Management
14 Nov 2021 by Manager, Hotel Management
Dear Mr. Mitesh,
Thank you for your patronage and for taking out the time and sharing your feedback on your experience with us.
With regards to your concerns raised, be rest assured that we have taken this up with the team and all necessary actions have already been taken to avoid such situations in the future. Kindly accept our sincere apology for any shortfalls, in providing the best of services to our valued guests, such as yourself. I am confident that when you choose to visit us again, your experience will be vastly improved.
I remain hopeful that you will come back to stay with us again and allow us a chance to welcome you as our valued guest.
Best Regards,
by A verified traveler
Posted 24 Sep 2020
by A verified traveler
Posted 24 Feb 2020
The staff at the restaurant was great. Lovely, smiling and efficient!
Comment from Hotel Management
24 Feb 2020 by Manager, Hotel Management
Dear Guest,Thank You for taking the time to share the feedback..
On behalf of our entire team at Ramada Udaipur resort & Spa we thank you for your business and trust to see you again.
by A verified traveler
Posted 19 Feb 2020 on Hotels
Thsi hotel charges stay in guests forign currency by converting at iys own exhorbitant self created exchange rate thus adding another 7%-10% to the coat. Even though the credit card slip states that guest
Comment from Hotel Management
20 Feb 2020 by Manager, Hotel Management
Dear Guest,
Thank you for sharing your feedback , as discussed already we intimated that as per the card the machine selects the currency automatically and charges the amount.
Also hotel had given the option to refund the charged amount in foreign currency and we would have taken the payment as per your convenience.
We regret the inconvenience caused to you , we hope that you will treat this incident in isolation and it will not mar your patronage towards the Ramada Udaipur Resort & Spa.
Feedback is an essential tool for the growth and development of every organization and you have utilized it to the best of our knowledge.
