Ratings based on 13 Verified Reviews
2.9 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2023
Comment from Hotel Management
27 Jun 2024 by Hotel Sarovar on Lake Pichola, Hotel Management
Dear Palak,We're beyond thrilled to receive your perfect 10-star rating! Your support inspires us to continue delivering unparalleled service.Regards,
by A verified traveler
Posted 24 Feb 2023
1st floor including suite smelled like sewer system. When we shared our concern, they gave us room fresheners to use. We had to use all day while we were in room. Streets are too narrow for Cars to drop you on on door. No information was given during reservations and it was very challenging to get to hotel with luggages. Restaurant is on 4th floor so that made it worst as they don't have elevator. Terrible experience.
Comment from Hotel Management
27 Jun 2024 by Hotel Sarovar on Lake Pichola, Hotel Management
Dear Rajesh,We are disappointed to hear about your experience at Hotel Sarovar on Lake Pichola. Your feedback regarding the smell in the room, narrow streets, and lack of information during reservations is valuable to us. We will work on improving these aspects to ensure a better experience for our guests. Thank you for bringing this to our attention.Warm regards,
by A verified traveler
Posted 23 Dec 2020 on Hotels
by A verified traveler
Posted 12 Oct 2019 on Hotels
Comment from Hotel Management
16 Oct 2019 by Hotel Sarovar On Lake Pichola, Hotel Management
Dear Guest,
Greetings From Hotel Sarovar !!
We are delighted to received such a wonderful feedback for our property. Hope you enjoyed your stay here. It's been a joy serving you. We would love to welcome you back.
by A verified traveler
Terrible service
Posted 19 Jan 2019 on HotelsThis old building does Not have a lift
When I checked in at night the front desk i asked to order an auto next morning at 5 am for heading to the railway station.
The next day morning when I checked out at 5 am, there was no auto there
I had to walked out in a dark alley with chilly wind to find a auto by myself.
And the alley in 5 am was empty nothing there.......
The front asked for 250 to call an auto for me. and at the time there was no one auto waiting for me at 5 am.... later I managed to find an auto myself the price was 150...
They tried to over charged the customers, they did Not even do the job!
by A verified traveler
Posted 21 Nov 2018 on Hotels
very old hotel...small rooms...poor service...in the interior Ola and Uber cannot come...poor wifi..i willn ot recommend this hotel any more..
by A verified traveler
Posted 2 Mar 2017 on Hotels
by Bakul Haria from Thane, INDIA
Poor Service
Posted 23 Nov 2013 on HotelsThe Road to the property is very very Narrow. Lake facing rooms are preferable. Don' t expect a complete breakfast.
by Ajay from Vadodara (Gujarat)
Location and Service
Posted 7 Nov 2013
Pros: 1) The room size and 2) Extra bed provided (a folding bed with mattress)
Cons: 1) Service 2) Response Time
Location: Location is pathetic....You need to come out of dingy bylanes to plan for anything better.
The approach road is unimaginably worse. It leaves you to keep imagining where you are hading to.....the lanes getting narrower to the minimum for a car to get in.....There is no parking space > two cars in front of the hotel with lot of adjustment, of course...
The service is very slow and response time is a cool > 30 minutes....
The Booking at 'Expedia' confirmed Complimentary Breakfast, which was denied.
No morningg tea till 8 AM and no room service for Dinner..
Comment from Hotel Management
27 Jun 2024 by Hotel Sarovar on Lake Pichola, Hotel Management
Dear Ajay,Thank you for sharing your feedback with us. We appreciate your insights regarding the approach road and parking situation. We are disappointed for the slow service and extended response time you experienced during your visit. Your comments about the discrepancies with the confirmed amenities have been duly noted. We regret any inconvenience caused and will strive to address these issues for a better customer experience in the future.Regards,
Recommended
for Otherby A verified traveler from Mumbai, India
a lovely experience and a beautiful view
Posted 9 Nov 2010would generally be the same as my experience outlined above
Comment from Hotel Management
27 Jun 2024 by Hotel Sarovar on Lake Pichola, Hotel Management
Dear Elizabeth,Thank you for sharing your lovely experience with us! We're thrilled to hear that you enjoyed the beautiful view. Your kind words mean a lot to us. We look forward to welcoming you back soon!
