Ratings based on 305 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
by A verified traveler
Posted 4 Oct 2024
by A verified traveler
Posted 9 Sep 2024
We had car troubles on route and staff went way beyond normal to help. Thanks so much!
by A verified traveler
Posted 19 Aug 2024
If you rent a kitchenette, be prepared to BRING EVERYTHING YOU MIGHT NEED. This is a super run down Motel, the kitchen was so undersupplied that our plans to cook were abolished and we were forced to pay to eat out. It had a few dishes, no knives, no cutting board, one baking dish, one small pot. No dish soap!! and yet there are big signs stating you will be charged if you leave dirty dishes. The carpets were stained, the room moist dank, and bed spread must original, from the 1970s. The place is a dump, siding with rotten holes in it all over, the check in is in another building on another street, so is the pool, which we didn’t bother with. Expecting a similar state of disrepair. At a cost of almost 300$ a night, robbery
by A verified traveler
Posted 10 Aug 2024
This property is clean and centrally located to most shops and restaurants in Ucluelet. Great access to trails and grocery shopping and tour operators!
Comment from Hotel Management
14 Aug 2024 by Cassandra- motel manager, Hotel Management
Hello JackieThank you for taking the time to leave us this nice review. We are very fortunate to be located in this beautiful central location in walking distance to most. I hope you can come visit again.
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
14 Aug 2024 by Cassandra- motel manager, Hotel Management
Hello JonThank you for this amazing rating. I am happy you enjoyed your stay. Please stay again.
by A verified traveler
Good overall value
Posted 2 Aug 2024 on HotelsOverall i was happy with this stay. For the price point, it had a decent location, and pleanty of value. Exterior is roughish, interior was decent.
Comment from Hotel Management
14 Aug 2024 by Cassandra- motel manager, Hotel Management
Hi there DaveThank you for taking the time leave us this kind review. I am happy you were happy with your stay and found it to be a good value. I would like you to know we are in the works to getting the exterior freshened up. I appreciate your feedback. Please come stay with us anytime you are in the area.
by A verified traveler
Posted 20 Jul 2024
The whale’s tale building’s exterior is getting to the embarrassing point. Siding is missing or rotting in many places. Walls are paper thin so if you have a lower level room, you’ll be hearing stomping all night until they decide it’s time for YOU to go to sleep. Be aware that the pool is public (fee) so vagrants and bush people shower there regularly. I’ll spend the extra money and stay somewhere next time that invests in the maintenance of their property.
Comment from Hotel Management
22 Jul 2024 by Cassandra- motel manager, Hotel Management
Hello Evan. Thank you for taking the time to leave us this review. We have been in the market to get the siding replaced. I would also like to apologise that you found your neighbors to be loud. Please call the after hours emergency line if it is something that is affecting your stay. The West Coast Fitness Centre is open to the public and memberships however we allow our guest to use it for free. I am sorry you don't currently find us to be a good fit. I hope you will reconsider in the future.
by A verified traveler
Posted 17 Jul 2024
We enjoyed the apartment style extra space in the unit and the full kitchen. The unit was clean but quite basic.
Comment from Hotel Management
22 Jul 2024 by Cassandra- motel manager, Hotel Management
Hi Larissa. We try to provide a clean comfortable home away from home. I am glad you enjoyed the full kitchen. I hope you enjoyed the area and will be back to visit.
by A verified traveler
Posted 12 Jul 2024
Needs some updating but suited our needs.
Comment from Hotel Management
22 Jul 2024 by Cassandra- motel manager, Hotel Management
Hi Kathleen Thank you for this review. We are an older motel but we are doing renovations and updating at both properties. I hope you will see the constant improvements during your next visit. Until then take care.
