Ratings based on 6 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Good stay
Comment from Hotel Management
30 Sep 2024 by Hotel Manager, Hotel Management
Доброго времени суток! Спасибо за ваш отзыв!
by A verified traveler from Singapore
Posted 8 Nov 2018
I booked two nights with Hotel Seven Seasons as a solo traveller.
Having checked-in to the hotel at 4 am following a pre-wedding reception, the staff locked the hotel door, and they were taking a rest. Checking-in was smooth, thanks to my Uzbek friends who were with me. The hotel staff then carried my bag to my room and that's when things got interesting.
Upon reaching my room, the staff informed me that instead of getting a queen size bed that I requested, I got three single beds. In addition, one of the bed was clearly used, in which the staff clarified that the room was unoccupied before I checked in. He later informed me that I would be placed in my assigned room the next morning.
However, this was not done at all. I had to attend a wedding the next day and didn't return until 2 am. The staff did not apologise to me, despite promising to make the change the night before. I checked out the very next day.
Coming back to the room's condition, it was decent. The bed was firm; the toilet was clean and electrical appliances were working. Decent wifi speed and modest breakfast.
Pros: Friendly staff
Spacious room
Nearby supermarkets and restaurants
Complimentary bottled water provided
Decent Uzbek breakfast
Cons: Not delivering up to expectations for the room
Unkept bed (1 out of the 3)
Couldn't access the swimming pool (based on booking.com) and the fitness centre
Comment from Hotel Management
10 Nov 2018 by Hotel Seven Seasons, Hotel Management
Dear Mr
Firstly thanks for your honest review. The things that you mentioned will help us work better. We are very sorry for this inconvenience that happened to you in our hotel. Those reviews were already delivered, and now we have already taken actions on those. However, if you have approched the reeceptionist you would probably be directed to our fitness center and our swimming pool and sauna also.
Thank you for your reviews we promise that this kind of problems won't happen next time.
Sincerely yours
Hotel Seven Seasons
by A verified traveler
Family trip
Posted 13 Oct 2018 on HotelsThe hotel is very simple. Recommend to cone with US dollar. Breakfast is not the greatest but you can live with it. There are some better hotels close to the city centre for same or a little bit more price
Comment from Hotel Management
16 Oct 2018 by HOTEL SEVEN SEASONS, Hotel Management
Thank you for your review we will try to do our best. our hotel is not very far from city center you can easily get to the center and it is not expencive
by A verified traveler
Posted 30 Nov 2018
Comment from Hotel Management
4 Dec 2018 by Seven Seasons, Hotel Management
Thanks for your score
by A verified traveler
2019년에 다시갈예정
Posted 21 Oct 2018 on Hotels직원들이 친절하고 잠자리도편했습니다.
다만 숙소가 시외곽에있어서 초반에는 불편하였으나 적응하면괜찮음( bus종점)
개선사항은 조식이 타 HOTEL에 비해 질이떨어짐.
.
Comment from Hotel Management
29 Oct 2018 by ADMIN, Hotel Management
신속한 의견을 보내 주셔서 감사 드리며 최선을 다해 귀하에게 편의 서비스를 제공 할 것입니다.
by A verified traveler
Harika bi hotel
Posted 19 May 2018 on HotelsParasına göre kalitesi harikaydı Taşkentte bir çok hotelde kaldım ama sanırım en iyilerden biriydi...
Comment from Hotel Management
28 Jun 2018 by San, Hotel Management
İncelemeniz için teşekkürler, müşterilerimize hizmet vermekten mutluluk duyuyoruz.