Ratings based on 262 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
10/10 the most incredible staff and such a stunning resort!!
Comment from Hotel Management
22 Nov 2024 by Chelsea, Hotel Management
Dear Taylor,We would like to thank you from the bottom of our hearts for your stay and appraisal.We are pleased our team and home were into your liking. It feels our hearts with joy to know you were satisfied and happy with the experience you had at our home.We are thankful we could share the warmth of our home with you. We hope we can have another chance to welcome you back in the future.Warmest regards,Chelsea
by A verified traveler
Posted 29 Oct 2024
We went to Udaya for our honeymoon! We stayed at The Udaya for 4 nights and loved every minute of it. Their spa was amazing (we did the couples rejuvenation massage with a flower bath), and they also offered so many in-house services which made our stay so enjoyable. We did multiple floating breakfasts at our private pool villa, we did the flower pool arrangement, enjoyed multiple meals (breakfast, lunch and dinner) at their restaurant - their food is AMAZING and some of the best we’ve had in Bali, we did the private candlelit dinner at the sky hut yoga area, and took advantage of their free shuttle service to downtown Ubud. Their staff was so friendly and sweet, we really enjoyed all our conversations with their staff and how well they treated guests. They go above and beyond to make sure every guest is comfortable and enjoying their stay! Pro tip for anyone visiting, we brought a lot of extra cash for tipping their staff. It’s not expected but went a long way and they were so deserving! Overall a 10/10 experience and will highly recommend to anyone visiting Ubud. Thank you Udaya for such a memorable honeymoon experience!
Comment from Hotel Management
1 Nov 2024 by Chelsea, Hotel Management
Dear Ms. Nicole,We are beyond grateful to be a part of your honeymoon journey.Your appreciation and love to our team is highly valuable to us. We are delighted we were able to present the goodness of our home to you and assist you to enjoy them to the fullest. It is a wonderful news to us that you loved our floating breakfast, candlelight dinner, flower pool, and other services and activities that our home has. We are blessed to be able to make beautiful memories with you.Words cannot express how thankful we are to be able to spend time with you. We already miss you a lot, hopefully we can be granted another visit from you in the future.Warmest regards,Chelsea
by A verified traveler
Posted 26 Oct 2024
Great stay at this property.
The staff and management was first class.
Upgraded for the last two nights of our stay.
Room and villa was perfect.
Highly likely I visit again, in the new year.
Thursday evening cultural night was good.
Breakfast was nice.
High Tea is a good afternoon snack.
5 star
Comment from Hotel Management
1 Nov 2024 by Chelsea, Hotel Management
Dear Ms. Ashley,We want to sincerely thank you for taking your journey to The Udaya.We are beyond grateful for your recognition and appreciation to our beloved team. It truly means the world to us that you were fond with our rooms and the dining experiences we offered, especially our Culture Night, breakfast, afternoon tea, and high tea.We can't thank you enough for bestowing us your trust. We absolutely cannot wait to be a part of your journey again. Warmest regards,Chelsea
by A verified traveler
Posted 24 Oct 2024
One of the most incredible hotels I have ever stayed at in my life. The attention to detail and level of service is top notch..
Comment from Hotel Management
25 Oct 2024 by Chelsea, Hotel Management
Dear Ms. Kimberly,Many thanks for your kind words about our home.We are greatly honored to be able to offer the best stay you have experienced. We are truly glad and thankful for your appreciation to each detail and hospitality we provide.Once again, we kindly thank you for your love to our home. We definitely can't wait to have you back in the upcoming future.Warmest regards,Chelsea
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Chelsea, Hotel Management
Dear Mr. Zohal,Many thanks for taking your journey to our home.We are elated to know that you enjoyed the stay you had at our home. It made our day that our home could meet your expectations.Again, we want to thank you for choosing us. You will always be in our warmest thoughts.Warmest regards,Chelsea
by A verified traveler
Posted 6 Oct 2024
The property setting is simply stunning, the villa was massive and the private pool devine. Although the resort was super special, the staff were even more super special, every single staff member went above and beyond, and taught us so much about Bali. Suksuma to all staff
Comment from Hotel Management
11 Oct 2024 by Chelsea, Hotel Management
Dear Ms. Lesley,We are beyond grateful to have you here and to receive your kind appraisal.It makes us elated that our villa and team could have a space in your heart. We are more than elated to go beyond for you to be able to enjoy our home to the fullest. We are glad we could share our knowledge with you.We would like to thank you again for giving us a chance to be a part of your journey in Bali. We hope we will be able to be a part of it again someday.Warmest regards,Chelsea
by A verified traveler
Posted 26 Sep 2024
The staff was very professional and really pleasant and easy to takk to just absolutely amazing..The dining was also great the decor and the food was just excellent the Villa's were clean and had a homely feel ..just an amazingly great place!!
Comment from Hotel Management
27 Sep 2024 by Chelsea, Hotel Management
Dear Mr. William,We are beyond grateful to have you here with us and to receive your appraisal.It made our day that our team, villa, and dining experience we provided were into your liking. We are glad we could assist you in enjoying our home to the fullest. Your love and support to our team mean a lot to us. We earnestly hope we can make more memories with you in the upcoming future!Warmest regards,Chelsea
by A verified traveler
Posted 16 Sep 2024
Great Service
Comment from Hotel Management
20 Sep 2024 by Chelsea, Hotel Management
Dear Mr. Fatai,Thank you so much for taking your trip to our home. We are glad to know that you were satisfied with our service. It was an honor to be able to take a good care of you and present you the best of our hospitality.Many thanks for allowing us welcome you here. We hope we can make more memories with you in the foreseeable future.Warmest regards,Chelsea
by A verified traveler
Posted 14 Sep 2024
Great property and excellent service!
Comment from Hotel Management
20 Sep 2024 by Chelsea, Hotel Management
Dear Ms. Jody,Thank you so much for letting us be a part of journey.We would like you to know that we are truly happy to be at your service and to be able to share the warmth of our home with you.We truly feel grateful we could make memories with you. Looking forward to make even more someday!Warmest regards,Chelsea
by A verified traveler
Posted 13 Sep 2024
Amazing rooms, amazing service and amazing spa!! Overall, an amazing experience!
