Ratings based on 23 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Really nice villas. Nice staff.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Beautiful room and view. Can’t say enough good things about the hotel and experience
by A verified traveler
Posted 11 Aug 2024
Staff absolutely fantastic, nothing was a problem for them at all and looked after us 👌👍
by A verified traveler
Posted 22 Jul 2024
We enjoyed a fabulous 4 night stay at Kayon Valley. The staff were all very attentive (we’d seen previous reviews mentioning being badgered by staff at breakfast about plans for the day with a ‘salesy’ slant but we found this not to be the case). Staff just wanted the guests to know what the hotel itself and surrounding area had to offer (free guided walks/free shuttles to and from Ubud centre, spa treatments, local attractions etc). We did not find it pushy (but can understand that others might) but clearly something the hotel management had instilled in its staff. Perhaps this could be eased off a little.
Other than some very minor picky points (nowhere to hang hand towels, interior hall light switch being on the outside of the room, annoying bonfires making it untenable to enjoy the balcony at times) it was very well done. The safe in our room didn’t work but once we reported it, that was quickly remedied.
The food was excellent, the monkeys that visit most mornings were cheeky and the welcome was very hospitable. They chime a gong when new guests arrive which is a nice touch.
Great entertainment with local dances and a very talented duo of keyboard and vocals. If we’re back in Ubud, we’ll certainly stay here again.
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 7 Apr 2024 on Orbitz
by A verified traveler
Posted 21 Mar 2024 on Hotels
by A verified traveler
Posted 18 Jan 2024
We loved how all staff got to know us and created a unique experience. The chef made gluten free meals, which was amazing. The rooms were well maintained and we loved the private pool. They helped us in going to a medical Center and organised transport, we can’t thank them enough.
Comment from Hotel Management
20 Jan 2024 by YOGGI - Resort Manager, Hotel Management
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud EssenceDear Eric,Thank you for taking the time to share your experience at The Kayon Valley Resort on Expedia Review. We are delighted to hear that you had a marvelous stay with us.It warms our hearts to know that our staff made you feel special by creating a unique and personalized experience for you. We are thrilled that you appreciated the gluten-free meals prepared by our chef as well as the well-maintained rooms and private pool.At The Kayon Valley Resort, the well-being and comfort of our guests are of utmost importance to us, and we are glad that we were able to assist you in your time of need by organizing transport to a medical center. Your heartfelt thanks mean a lot to us, and we are grateful for the opportunity to have been there for you in your time of need.We sincerely appreciate your glowing review and we hope to have the pleasure of welcoming you back for another exceptional stay with us.With our warmly regards,The Kayon Valley Resort Family
by A verified traveler
Posted 28 Nov 2023
Wonderful staff. Lovely views, AMAZING food.
Comment from Hotel Management
29 Nov 2023 by YOGGI - Resort Manager, Hotel Management
Om Swastiastu, warmest greetings fromThe Kayon Valley Resort, A Truly Ubud EssenceDear John,Thank you for choosing The Kayon Valley Resort and for taking the time to share your feedback on Expedia Review. We greatly appreciate your kind words and are thrilled to hear about your wonderful experience with us.Our team takes great pride in providing exceptional service, and we are delighted that you found our staffs to be helpful and accommodating during your stay. They work diligently to ensure that every guest has a memorable experience. We are pleased to learn that you enjoyed the lovely views from our resort. The Kayon Valley Resort offers breathtaking scenery, and we are thrilled that it added to the overall enjoyment of your stay. Most importantly, we are thrilled to hear that you found our food to be amazing. Our talented culinary team is dedicated to creating memorable dining experiences, and your positive feedback will certainly encourage and motivate them to continue delivering exceptional culinary delights.Once again, thank you for sharing your feedback. We truly value your patronage and hope to welcome you back to The Kayon Valley Resort for another unforgettable experience in the future.With our warmly regards,The Kayon Valley Resort Family
by A verified traveler
Posted 30 Oct 2023
The facility itself is serene, staff were all kind and lovely. Stayed at few other resorts but Kayon Valley is so far the best!! I would definitely book here again next time we come back to Bali!!
Comment from Hotel Management
31 Oct 2023 by YOGGI - Resort Manager, Hotel Management
Om Swastiastu, warmest greeting from The Kayon Valley Resort, truly Ubud Essence.Dearest Yoon Ah,Thank you for choosing to stay at The Kayon Valley Resort and for sharing your lovely feedback on Expedia Review.We are thrilled to hear that you found our facility serene and enjoyed the exceptional service provided by our staff. It is always our goal to create a peaceful and memorable experience for our guests, and we are delighted that we were able to accomplish that during your stay.We sincerely appreciate your intention to come back and stay with us whenever you visit Bali. We eagerly await the opportunity to welcome you back and provide you with another amazing experience. Thank you once again for your kind words and we look forward to seeing you soon!With our warm regards,The Kayon Valley Resort Family
