Ratings based on 318 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
If you are looking for a private getaway that is only a 10 min grab ride away from ubuds monkey forest, elephant sanctuary, shopping markets, and temples look no further. The massage was amazing and food and drinks were very good as well. The pool was a great temperature and they have many options for breakfast included in the stay which you can have in your room or at the restaurant. The hospitality was nothing like I’ve experienced in the USA. Genuinely 10/10 experience and special thank you to pinky for finishing it all off sending me flowers to my next stay in uluwatu.
Comment from Hotel Management
4 Nov 2024 by Suyasa, Hotel Management
Memory updatedHere’s a response for Sage's review on Expedia:Dear Sage,Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort.Thank you for taking the time to share your wonderful experience with us. We’re thrilled to hear that our location provided the perfect balance of privacy and easy access to Ubud’s nearby attractions, allowing you to explore the Monkey Forest, Elephant Sanctuary, local markets, and temples with ease.It’s fantastic to know that you enjoyed our massages, dining options, and the refreshing pool. Our team takes great pride in offering a memorable stay, and it warms our hearts to hear that our hospitality left such an impression. Pinky and the entire team will be delighted to know their efforts contributed to your 10/10 experience.Thank you again for your kind words, and we look forward to welcoming you back for another unforgettable stay in the future.Best regards,The Kayon Resort Family
by A verified traveler
Posted 8 Oct 2024
Nice place
Comment from Hotel Management
14 Oct 2024 by Suyasa, Hotel Management
Dear Joseph,Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort.Thank you for your wonderful 5 out of 5 rating! We are delighted to know that you had such an enjoyable experience with us. Your positive feedback motivates our team to continue providing the best possible service to our valued guests like you.We look forward to welcoming you back for another unforgettable stay at our home The Kayon Resort.Best regards,The Kayon Resort Family
by A verified traveler from Prescott
Posted 4 Oct 2024
ALL SERVICE STAFFS WERE SO PROFESSIONAL AND HELPFUL WITH OUR NEEDS INCLUDING TRANSPORTATION SERVICES AND VERY QUICK TO OUR ATTENTIONS. THE FACILITIES AND OUR SUITE ROOM ARE SO BEAUTIFULLY DESIGNED FOR COMFORT AND NEEDS.
Comment from Hotel Management
8 Oct 2024 by Suyasa, Hotel Management
Dear Scott,Om Swastyastu and warmest greetings from The Kayon Resort Family,Thank you very much for your kind review and for highlighting the professionalism and helpfulness of our service team. We are thrilled to hear that our staff was able to meet your needs, including transportation services, and that you found the facilities and your suite room beautifully designed for comfort. Your satisfaction is our priority, and it’s wonderful to know that you had a great experience with us.We look forward to welcoming you back to The Kayon Resort for another memorable stay.Best regards,The Kayon Resort Family
by A verified traveler from Brunswick West
Posted 20 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Suyasa, Hotel Management
Dear Emma,Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort,Thank you very much for your wonderful 5 out of 5 rating and for taking the time to share your experience on Expedia. We are thrilled to hear that you enjoyed your stay with us. It is always rewarding to know that our guests appreciate the beauty and serenity of our resort, as well as the warm service from our team.Your feedback motivates us to continue delivering exceptional experiences to all our guests. We hope to welcome you back for another relaxing and memorable stay in the future.Best regards,The Kayon Resort Family
by A verified traveler
Posted 4 Sep 2024
Beautiful location, staff was great and the food at the restaurant was delicious. Recommend bamboo massage.
Comment from Hotel Management
5 Sep 2024 by Suyasa, Hotel Management
Dear Karl,Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort,Thank you for taking the time to share your wonderful review. We are delighted to hear that you enjoyed our beautiful location, delicious food, and the attentive service from our team. We're also pleased to know that you loved the bamboo massage – it’s one of our guest favorites!We truly appreciate your recommendation and hope to welcome you back for another relaxing experience in the future.Best regards,The Kayon Resort Family
by A verified traveler
Posted 17 Aug 2024
Very quiet, great service, excellent breakfast, nice pool overlooking jungle, waterfall on premises, friendly staff, yoga class daily.
Comment from Hotel Management
3 Sep 2024 by Suyasa, Hotel Management
Dear Elaine,Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort,Thank you for your fantastic 5 out of 5 review on Expedia! We are delighted to hear that you enjoyed the quiet atmosphere, great service, and excellent breakfast during your stay.It’s wonderful to know that you appreciated the pool overlooking the jungle, the waterfall on our premises, and the daily yoga classes. We’re also pleased that our friendly staff contributed to your positive experience.Your feedback is greatly valued, and we look forward to the opportunity to welcome you back to The Kayon Resort in the future.Best regards,The Kayon Resort Family
by A verified traveler
Posted 9 Aug 2024
Comment from Hotel Management
12 Aug 2024 by Suyasa, Hotel Management
Dear Stuart,Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort,Thank you for your fantastic 5-star review! We are thrilled to hear that you had a perfect stay with us. It’s wonderful to know that everything met your expectations and contributed to a memorable experience.We appreciate your kind words and are grateful for your positive feedback. We look forward to welcoming you back to The Kayon Resort for another exceptional stay in the future.Warm regards,The Kayon Resort Family
by A verified traveler
Posted 31 Jul 2024
Beautiful place, very friendly and helpful staff, good food.
Comment from Hotel Management
12 Aug 2024 by Suyasa, Hotel Management
Dear Lan,Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort,Thank you for your kind review. We are delighted to hear that you enjoyed the beautiful surroundings of our resort, the friendliness and helpfulness of our staff, and the quality of our food.Your positive feedback is greatly appreciated, and we’re thrilled that your experience with us was so enjoyable.We look forward to welcoming you back to The Kayon Resort for another wonderful stay in the future.Warm regards,The Kayon Resort Family
by A verified traveler from Naples
Posted 27 Jul 2024
We enjoyed our stay very much and plan on returning at some point. The property was very quiet and relaxing. The staff extremely attentive and the food was delicious. Highly recommended!
Comment from Hotel Management
12 Aug 2024 by Suyasa, Hotel Management
Dear Marvin,Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort,Thank you for your wonderful 5-star review! We are thrilled to hear that you enjoyed your stay and found our property to be quiet and relaxing. It’s fantastic to know that our attentive staff and delicious food contributed to a memorable experience.We are grateful for your recommendation and are excited to hear that you plan on returning. We look forward to welcoming you back to The Kayon Resort for another exceptional stay in the future.Warm regards,The Kayon Resort Family
by A verified traveler
Posted 19 Jul 2024
Everything was fantastic we loved it
Comment from Hotel Management
23 Jul 2024 by Suyasa, Hotel Management
Dear Jagdip,Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort,Thank you for your fantastic review. We are thrilled to hear that you loved every aspect of your stay with us.Your satisfaction is our top priority, and we look forward to the pleasure of welcoming you back for another memorable experience.Best regards,The Kayon Resort Family
