Ratings based on 297 Verified Reviews

3.6 out of 5
79% of guests recommend
3.5 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2020 on Hotels
2 out of 5
by A verified traveler

Posted 30 Apr 2019 on Orbitz
Didn’t have room ready post check in time. Waited at green water pool while getting bitten by? Pool side toilet so broken a guy couldn’t lift the lid to take a sanitary pee. Got tired waiting for my room. Reception stated my credit card was declined and I’d have to pay cash (pre paid via Orbitz). Stated that they upgraded me from the view room I requested. Showed me a larger room overlooking the service entry. Asked them to cancel my booking. Stated they couldn’t. If a charge appears, someone other than me is paying for this inconvenience. I had to walk a mile to a “real” hotel.
1 out of 5
by A verified traveler

Not a good hotel

Posted 10 Apr 2019 on Hotels
Not a great hotel. Was staying on the ground floor, the window didn't close and there was no safe in the room. The swimming pool looked as if it hasn't been used in years. My sheets on the bed felt damp
2 out of 5
by A verified traveler

Faulty Towers Revisited

Posted 17 Aug 2018 on Hotels
A stay at Faulty Towers. The place 25 years past its prime. AC didn't work....tattered curtains, musty, the list is endless.
4 out of 5
by A verified traveler

okay

Posted 14 Aug 2018 on Hotels
ok
2 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Posted 30 Jul 2018 on Wotif
Old and crumbly and in need of some TLC. However great character, nice position and lovely attentive staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

The most calm and peaceful in Ubud

Posted 28 Feb 2018
Pros: The property is located in a rice field and surrounded by and all natural setting. The two swimming pools make it very easy too relax.
Cons: Upgrade entrance the stairs to the rice field. Bring back the Bali dancing and shows on the stage.
Location: Rice field walking, art museums , swimming , meditation spaces and yoga hall. You can see mount Agund from the back swimming pool.
I have stayed at Suly long term and short term since over the past several years and for the most part have been very pleased with the service and the setting. The property is located in a rice field and surrounded by and all natural setting. The two swimming pools make it very easy too relax before and after a long day of seeing all the sites in Ubud. I have traveled to and worked in over 176 countries around the world and I keep coming back to Suly because of the grounds, surroundings and the magic there. I have never found a more peaceful place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Germany

Beautiful Hotel and delicious food!

Posted 14 Feb 2018
Can‘t complain about anything! All the different buildings of the Hotel look stunning, the location is very praceful and quiet due to the distance to the mainstreet, the staff is highly professional and polite and can help in every situation. Also they all speak english very well so communicating works out perfectly. It really has been a pleasure staying there
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Good but for the price we paid. 12$ a night

Posted 1 Feb 2018 on Hotels
The hotel is bit old and run down. Rooms are big with balcony. Bathroom could have been More cleaned. 2 pools but not maintained. Staff is good and helpful. 3km away from Ubud center. One local Cafe outside hotel which makes very good food. Just 200 mt outside hotel. Had lunch once in hotel, but was 3 times expensive and not that great taste. We got the room for cheap Price. With same price will come again but otherwise will give a skip.
1 out of 5
by A verified traveler

Don't do it!

Posted 7 Jan 2018 on Wotif
Way too many things to mention, just don't book here. EVER.