Ratings based on 124 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
Outstanding views, amazing staff, and very convenient shuttle to town center. The smiles were warm and welcoming from one and all. Gayatri went above and beyond to make our stay exceptional
by A verified traveler
Posted 12 Aug 2024
Experience was good, excellent hospitality
by A verified traveler
Posted 5 Jul 2024
Stunning property in a lovely scenic natural setting. Pictures could not capture all. I didn’t see another hotel that seemed to rival it. Staff had an exceptional concierge mentality (I.e. this was most impressive ). They literally spoiled me. They Kept an eye out for my best interest (ie activities, time frames, best prices for me, and the way I wanted to spend my time). The staff as a whole are super friendly. I Loved the included guided nature walk, yoga class and free shuttle to center of the town. Every staff member made me feel like a priority and welcomed.
by A verified traveler from LONDON
Posted 14 Jun 2024
We had few issues when we checked in. But the Manager Adi made the stay comfortable for us and sorted out all the issues we had. The issue is the building works happening next door is a little downside at the moment but Hotel Management trying really hard to maintain the brand reputation.
by A verified traveler
Posted 23 May 2024
by A verified traveler
Best Decision Ever
Posted 19 May 2024 on HotelsWhat an incredible place. My friends & family & I are so thankful we ended up here after having to leave our previous hotel. I can’t say enough good things - the rooms are great, the pools are great, and the food is great. The breakfast buffet has thousands of options, and the dinner menu is great. The rooms aren’t anything crazy, but they are clean, spacious, and have a nice balcony. What really sets this hotel apart is the staff. Every single employee, from the check in staff to the cleaners to the cooks are so pleasant. We were a party of 6, and they knew us all by name, knew our coffee orders and knew our room numbers. They are incredibly polite and go above and beyond to help with anything. The shuttle to Ubud is a great touch, as is the complimentary water. We were due to leave this hotel to head further north, but decided to extend our stay by two nights due to the amazing experience. After hundreds of hotel stays, this is for sure a top-10 worldwide. Special thanks to Gayatri at the breakfast buffet for her kindness and attention.
by A verified traveler from Ithaca
Posted 5 May 2024
by A verified traveler
Posted 12 Apr 2024
Beautiful hidden gem!
by A verified traveler
Posted 10 Apr 2024 on Hotels
by A verified traveler
Posted 7 Apr 2024
