Ratings based on 63 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Feb 2020
Peaceful and serene. More access to road would be nicer.
Comment from Hotel Management
3 Feb 2020 by Putu, Hotel Management
Dear Guest
Warm greeting from your home in Ubud.
Thank you for your for post a review during your recent stay at Puri Suksma Ubud.
We are looking forward to welcoming you back in thr near future.
Best regards,
Putu
by A verified traveler
Posted 11 Jan 2020
Comment from Hotel Management
13 Jan 2020 by Putu, Hotel Management
Dear Guest
Warm greetings from your home in Ubud.
Thank you for your recent stay at Puri Suksma Ubud.
We are looking forward to welcoming you back to your home in Ubud.
Best Regards,
Putu
by A verified traveler
Posted 24 Dec 2019 on Wotif
Comment from Hotel Management
25 Dec 2019 by Putu, Hotel Management
Dear Guest
Warm greetings from Puri Suksma Ubud.
Thank you very much for your recent stay, we are looking forward to welcome you back in the near future.
Best Regards,
Putu
by A verified traveler from Fort Mcmurray
Posted 17 Nov 2019
The messed up the airport pickup twice. First time their driver got sick but didnt replace him or informed us that no driver was coming. Second time was to pick me up later within the day they failed to do so again, even after repeated reminders from my family who were already there. The driver eventually came after 1 hour of being late.
Comment from Hotel Management
19 Nov 2019 by Ade, Hotel Management
Dear raymund.
Good afternoon.
On behalf of Puri Suksma Ubud firstly we would like to convey our sincere thank you for staying with us and also we would to apologize that such of experience happened during your stay.
We will deliver your concern to related department and hopes it will not happened again.
Thank you
Best Regards
Ade Krishna Wardhani
Manager
by A verified traveler from London
Posted 20 Sep 2019 on Orbitz
Bed was extremely comfortable but this place os too far away and its very small. Theres basically no security and the wifi is garbage. I kedered breakfast rwice and they forgot ro make and bring it. All in all I would not recommend this place.
Comment from Hotel Management
20 Sep 2019 by Puri Suksma Ubud , Hotel Management
Dear Anonymous guest,
Good afternoon,
On behalf of Puri Suksma Ubud firstly we would like to convey our sincere thank you for staying with us and sharing your though.
Also we would like to apologize that you finds such of that stay experience.
But we notice that one of our guest who just checked out was never order any breakfast since her arrival cause that she has a trekking schedule which booked by herself.
On the second day from our record we were remind her to order the breakfast which until the last minutes before departure the guest were came and just order the breakfast. We do understand that sometimes holidays will makes all the guest so excited with all of their own vacation schedule but by following the hotel regulation, we believes that your vacation would be much better.
A 24 hours guest service assistant, security and also a standard CCTV system is in place that will control and monitor all activities inside of the resort. With now days technologies, we believes that CCTV would be cover all area which we can also control from our own hands with no need to be appeared in the place.
Thank you and wishing you a great day.
by A verified traveler from Santiago, Chile
Posted 4 Sep 2019 on Wotif
A little bit retired from the center, but 5 minutes by bike or taxi.
Hotel had a free shuttle service in and out from hotel to center of Ubud.
Not many rooms, so place is really quiet. Ifeal for disconnection and rest.
We loved this place.
Staff, aweosome. Same guys doing the check in serve you the brwakfast, with your own coffee pot in the table, fruit, etc.
Comment from Hotel Management
6 Sep 2019 by Putu, Hotel Management
Dear Guest
Warm greeting from Puri Suksma Ubud,
We are so grateful for you for taking your time to post e review during your recent stay at Puri Suksma Ubud.
Thank your for also highlight our staff and facilities that available for your during your stay.
Once again thank you very much for your kind review on Puri Suksma Ubud.
We do hope to welcome you back in the next holiday to Ubud.
Sincerely,
by A verified traveler
Posted 11 Aug 2019 on Hotels
Most amazing and humble staff, beautiful food and a cute little kitten that we got to name monkey soxs. Highly recommend 10/10 best experience in Bali so far.
Comment from Hotel Management
13 Aug 2019 by Putu, Hotel Management
Dear Brittany
Warm greeting from your home in Ubud.
We are so glad to learn that you have a memorable stay during your recent stay at Puri Suksma Ubud.
Thank you very much for also highlights our facilities available to you during your stay specially our staff and food.
We are looking forward to welcome you back in the near future, once again thank you very much for your wonderful comment.
Sincerely,
by A verified traveler
Posted 1 Aug 2019
Comment from Hotel Management
2 Aug 2019 by Putu, Hotel Management
Dear Guest
Warm greeting from Puri Suksma Ubud.
Thank you for choosing Puri Suksma Ubud for your special holiday trip.
We look forward to welcome you back in the future.
Sincerely,
by A verified traveler
Posted 23 Jul 2019
Great stay , clean room , comfy bed , nice pool . Quiet area , good environment and nice breakfast although lack variety if you plan to stay +3 days or more .
Grab or uber not available and as property is at least a km from main road it is advisable to prebook car for 1/2 day (IDR 359k for 5 hours) or full day (IDR 550k for 10 hours)
Do not exchange currency at airport best rates are in Kuta , exchange in Ubud less competitive but much better than at airport (a ripoff)
Comment from Hotel Management
23 Jul 2019 by Puri Suksma Ubud, Hotel Management
Dear Aslam,
On behalf of Puri Suksma Ubud, firstly we would like to convey our sincere thank you for staying with us and share your though.
Some point will forward to related department for their improvements.
Thank you and hopefully to meeting you again in the future.
by A verified traveler from Jakarta
Posted 24 May 2019 on Wotif
It was great hotel,friendly staff,I recommended for this one, might I would come back to stay here if come to Ubud
Comment from Hotel Management
25 May 2019 by Putu, Hotel Management
Dear Ms. Renie
Warms greeting from Puri Suksma Ubud.
We are so glad to learn that you have a memorable stay at Puri Suksma Ubud.
We are grateful for your kind review of our hotel and our staff.
Once again thank you very much for your kind review and we are looking forward to welcoming you back in the future at Puri Suksma Ubud your home in Ubud.
Sincerely,
