Ratings based on 16 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Basic hostel in dt Ubud
Posted 7 Apr 2023 on HotelsA very basic hostel with little service and bad breakfast. The toilet is dirty and mirrors are never cleaned. The only plus is the central location of the hostel.
Comment from Hotel Management
14 Apr 2023 by New Ubud Hostel, Hotel Management
Thank you for sharing your feedback with us. We are disappointed to hear that your experience at our hostel did not meet your expectations.We take all feedback seriously, and we apologize for any inconvenience you may have experienced during your stay. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and we are sorry to hear that we fell short in your case.We will take your comments into consideration as we continue to work to improve our services and facilities. If you have any specific feedback or suggestions on how we can improve, please do not hesitate to let us know.Thank you again for choosing to stay with us, and we hope that you will give us another chance to exceed your expectations in the future.
by A verified traveler
Posted 7 Jun 2022 on Hotels
Comment from Hotel Management
27 Nov 2023 by New Ubud Hostel, Hotel Management
Thank you for your positive feedback!
by A verified traveler
Fine but disorganized
Posted 1 Mar 2020 on HotelsThere English wasn't great which is okay but I arrived a day before a public holiday which they didn't mention at all told me breakfast was between 7 and 10 and then didn't do breakfast at all the next day. Also okay with that but a heads up would have been nice.
by A verified traveler
Posted 16 Sep 2019
Great place for the price in awesome location. I didn't make use of breakfast or anything but I'm sure its good too.
by A verified traveler
Posted 11 Sep 2019
I slept on New ubud when i want going to hiking to Mount Batur. I feel so homey on this hostel, the staff was friendly and the bed is comfort
by A verified traveler
Posted 28 Aug 2019
Great location, friendly staff, comfort bed, high speed WiFi and the last is when we need something the staff always has good response and always taking care
by A verified traveler
Posted 21 Aug 2019
The best view ever from my room. the stuff is nice and polite, room is clean, good place to stay for a few days. I like this hostel. very good location, monkey forest in 15 min from the hostel. around have a lot of nice cafe.
by A verified traveler
Posted 7 Aug 2019
Bathroom better than most hostels in Bali or South east Asia in general I believe. Good set up of the rooms. Very good location and helpful staff!
by A verified traveler
Posted 24 Jul 2019
Such a great place to rest and meet great backpackers. Highly recommend it. Hope to back there.
by A verified traveler
Posted 10 Jul 2019
Nice rooms. Private room even included a fridge. Which was nice
