Ratings based on 227 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Aug 2024 on Hotels
Resort was quiet and clean. Service was fantastic. Restaurant was lacking and no bar, just four bottles of spirts to make three cocktail options. Private pool was peaceful, quiet and secluded.
Resort is away from the centre of town and nothing is in walking distance so transport is required to get to restaurants and activities.
Comment from Hotel Management
30 Aug 2024 by Riska and Natura Family, Hotel Management
Dear Valuable Guest,Warmest greetings from Natura Resort and Spa,It was a pleasure having you as our guest at Natura Resort and Spa. We are so glad you enjoyed your stay, and we appreciate you taking the time to leave us a review.We are always striving to provide our guests with the best possible experience, and your feedback is invaluable to us.We will take your suggestions into account as we continue to improve our services.We hope to have the opportunity to welcome you back soon.Warm regards,
by A verified traveler
Posted 3 Jun 2024 on Hotels
Comment from Hotel Management
6 Jun 2024 by Sincerely, Riska and Natura Family., Hotel Management
Dear Mrs. Amie, Greetings from Natura Resort and Spa! Thank you for your effort taking a time to leave a good review. Hopefully we could see you again for your next visit to Bali.
by A verified traveler
Posted 2 Jun 2024 on Hotels
Comment from Hotel Management
6 Jun 2024 by Sincerely, Riska and Natura Family., Hotel Management
Dear Mr.Federico, Greetings from Natura Resort and Spa! Thank you for your effort taking a time to leave a good review. Hopefully we could see you again for your next visit to Bali.
by A verified traveler
Nice pkace to stay
Posted 2 Jun 2024 on HotelsExcelent choice and omace to stay. I will recomendnit. Staff very friendly.
Comment from Hotel Management
3 Jun 2024 by Sincerely, Riska and Natura Family., Hotel Management
Dear Mr. Federico, Greetings from Natura Resort and Spa! Thank you for your effort taking a time to leave a good review. We genuinely appreciated. Hopefully we could see you again for your next visit to Bali.
by A verified traveler
Great Stay
Posted 20 May 2024 on HotelsGreat stay, many steps though which may not be convenience for all. Breakfast is ok. Tried to order candle light dinner but needed advance notice.
Comment from Hotel Management
26 May 2024 by Sincerely, Riska and Natura Family, Hotel Management
Greetings from Natura resort and spa! Thank you for taking the time to leave us an excellent review. Natura family is thrilled to hear that they made your stay comfortable. We look forward to seeing you again soon!
by A verified traveler
Posted 12 May 2024 on Wotif
Pulling into the rather long random driveway and down to a small parking lot/lobby area was a little concerning to start with (keep an open mind at this stage) but once checked in and set off to find our room, was another mater entirely. This is a true jungle feeling property with the neatest villas with so much room (we had a villa with a private pool). We could not have been more happy. Big room with really big double sinked bathroom with an outdoor shower and it had an outdoor bath as well. We used outside shower instead of inside, it was such a cool experience. Downstairs we had our own private courtyard with a small pool and a very large day bed. The resorts infinity pool and area around it was absolutely spectacular. The in room and breakfast menus are fine, nothing spectacular but fine. It is a little way from main Ubud and couldn't be bothered with the traffic so were more than happy to hang about in our lush paradise and order room service.
This property I think is a gem of a find at a very affordable price for what it is. It is maybe an older property, and needs some tic but to be honest, we looked past this and loved it and would go back in an heartbeat.
Comment from Hotel Management
17 May 2024 by Riska and Natura Family, Hotel Management
Dear Mrs. Theresa, Greetings from Natura resort and spa! Thank you for taking the time to leave us an excellent review. Natura family is thrilled to hear that they made your stay comfortable. We look forward to seeing you again soon! Sincerely,
by A verified traveler
Posted 22 Apr 2024 on Hotels
Comment from Hotel Management
8 May 2024 by Riska and Natura Family, Hotel Management
Dear Mr. MohammedWarmest greetings from Natura Resort and Spa,It was a pleasure having you as our guest at Natura Resort and Spa. We are so glad you enjoyed your stay, and we appreciate you taking the time to leave us a review.We are always striving to provide our guests with the best possible experience, and your feedback is invaluable to us.We will take your suggestions into account as we continue to improve our services.We hope to have the opportunity to welcome you back soon.Warm regards,
by A verified traveler
Posted 5 Apr 2024
I am surprised at how many great reviews this property had. Let me first start by saying that the people are SO nice - amazing service! But the property is older than it looks in the photos and there were little stains everywhere that were grossing me out. Please also note that you are IN THE JUNGLE. That means the views are gorgeous, BUT the rooms come with bugs, ants, and lizards. I absolutely loved the private plunge pool and day bed, but wouldn't stay again because of the other things I mentioned.
Comment from Hotel Management
9 Apr 2024 by Natura Family, Hotel Management
Dear Mrs. Bianca, Greetings from Natura Resort and Spa! Thank you for your effort taking a time to leave a review. We genuinely appreciate your understanding and patience during this challenging time. We are continuously doing some maintenance in our resort, and we are committed to ensuring your next visit meets and exceeds your expectations. Regarding animal issue you've mentioned, we have pest control coming frequently to clean the villa area. And for what happened during your stay was a reminder to us to improve our services to be better in the future. Hopefully we could see you again for your next visit to Bali. Sincerely, Riska
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
28 Jan 2024 by Natura Family, Hotel Management
Greetings from Natura resort and spa!Thank you for taking the time to leave us an excellent review. Natura family is thrilled to hear that they made your stay comfortable. We look forward to seeing you again soon!
by A verified traveler
Posted 7 Jan 2024
The staff are great and made the stay all the more enjoyable. A special mention goes out to Riska (GRO) who was most helpful with ensuring that our stay was comfortable and Kadek Joe who really gave us good insights into Balinese culture and was a wonderful help when we needed to check-out late at night. Being surrounded by the beautiful and lush forest was special if you dont mind being close to nature with the many sounds that comes with it. Overall it was a nice and pleasant stay and we were close enough to Ubud Centre.
Comment from Hotel Management
28 Jan 2024 by Natura Family, Hotel Management
Dear Mr. Bimal,Greetings from Natura resort and spa!Thank you for sharing your experience with us and we appreciate you taking the time to leave us an excellent review. Natura family is thrilled to hear that they made your stay comfortable. We look forward to seeing you again soon!
