Ratings based on 790 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
I transferred from an incredibly disappointing stay at ibah ubud in hopes of ending my Bali trip in a relaxing and upscale resort. Maya exceeded my expectations. Everything about my stay was spectacular. I will be back :)
by A verified traveler
Posted 19 Nov 2024
More than expected
Nice quite place
Will come back
by A verified traveler
Posted 17 Nov 2024
Best service, food, the rooms everything was perfect! Coming back for sure
Comment from Hotel Management
19 Nov 2024 by Mara, Hotel Management
Dear Domenica,Thank you for staying at Maya Ubud Resort & Spa and for sharing your kind review on Expedia!It’s wonderful everything about your recent stay, from the service and food to the rooms, was perfect.We appreciate your praise and look forward to your next visit.With kind regards,Wayan MaraResort Manager
by A verified traveler
Posted 12 Nov 2024
by A verified traveler from Toronto
Posted 10 Nov 2024
My wife and I stayed at Maya Ubud as the last destination of our honeymoon to Bali. The property was beautiful, the shared pools were scenic, verdant, and the staff were friendly and helpful.
We booked a Heavenly Pool Villa with Butler Service & King Bed. While it was nice to have a secluded space to ourselves, I can say the room was nice but it did not live up to the photos. The pool was smaller than anticipated and the view wasn’t exactly what we had imagined.
In terms of proximity, it’s really close Ubud Central, within a short Grab (Bali’s Uber) to get there. And there are a ton of good restaurants and cafes for any meals within a 5-20 mins ride away.
The hotel offers a free shuttle service that will take those staying at the resort to Ubud Central. It leaves the hotel at the top of the hour and drops you at a specific point. If you’re in town and looking to return to the resort, you can catch the shuttle at the pick up point at 20 mins after the hour.
We opted out of the breakfast to experience some of the great dining options in Ubud. That said, we did get room service one evening and from that experience I wouldn’t even bother eating at the resort as you can get way better meals/drinks for cheaper elsewhere. Some of our favourites in Ubud were: Pison, Sayan House, Plant Bistro and Honey & Smoke.
If you’re looking for a place to unwind and relax during your time in Ubud, I would recommend Maya. Service is good and the Villas are peaceful
Comment from Hotel Management
13 Nov 2024 by Mara, Hotel Management
Dear Anton,Thank you for choosing Maya Ubud Resort & Spa as the final destination for your Bali honeymoon! It’s wonderful that you and your wife enjoyed our beautiful property, scenic pools, and helpful team during your stay. We’re glad you appreciated the convenience of our complimentary shuttle service to Ubud Town, just 1.5 km away, making it easy to explore the rich dining scene nearby.We apologize if certain aspects of the villa, including the pool size and view, did not meet your expectations. Your feedback is invaluable, and we will consider it as we strive to enhance our guests' experience. We’re grateful for your recommendation and hope to welcome you back for another peaceful and relaxing stay.With kind regards,Wayan MaraResort Manager
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 29 Oct 2024
This is the beautiful place I've ever stayed. The pools are in lush jungle. The breakfast was fantastic, both in quality and selection. The service was 12/10. Our butler, Eka, gave us his phone number to WhatsApp him any time we needed anything and delivered it promptly. The staff would come knock every evening to ask if we needed fresh towels or anything. They had a scooter delivered to us when they saw us leave the hotel to go rent our own. There was some beautiful dining entertainment, and you can cast Netflix or something from your phone to the TV in your room to watch your shows/movies at night. I can't say enough about my stay here. You will enjoy every moment.
Comment from Hotel Management
30 Oct 2024 by Mara, Hotel Management
Dear Maegen,We’re thrilled you found Maya Ubud Resort & Spa to be the most beautiful place you’ve ever stayed!It’s wonderful that you enjoyed our lush infinity pools, the quality and selection of breakfast, and the exceptional service provided by Eka and our team. We appreciate your mention of the evening check-ins and how our team went above and beyond, even arranging a scooter for you. Also, it’s great you enjoyed the dining entertainment and the convenience of casting Netflix from your phone to the TV in your room.Your feedback truly inspires us to continue providing outstanding experiences for our guests. We look forward to welcoming you back for another memorable stay!With kind regards,Wayan MaraResort Manager
by A verified traveler
Posted 14 Oct 2024
by A verified traveler
Posted 9 Oct 2024
by A verified traveler
Posted 6 Oct 2024
Amazingly beautiful location!
Comment from Hotel Management
10 Oct 2024 by mara, Hotel Management
Dear Felicity,Thank you for choosing Maya Ubud Resort & Spa!Thanks for your comment, we also appreciate our beautiful location, nestled just 1.5 km from Ubud town. Glad to hear it left an impression on you. We look forward to welcoming you back for another memorable stay.With kind regards,Wayan MaraResort Manager
