Ratings based on 261 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Aug 2024
This property was lovely, the shower could be a bit challenging but the room and friendly family and staff made up for this. Very close to many dining options and easy walk to shopping and other experiences.
Comment from Hotel Management
15 Aug 2024 by Ketut, Hotel Management
Dear Julie,Thank you so much for your feedback. We are very happy to hear your enjoyable stay. Hope to see you again in another time.Best regards, Ketut & family
by A verified traveler
Posted 28 Jul 2024
This guesthouse is beautiful, on the grounds of the family home and so small and personable. It was wonderful to see Ketut dressed ready for the Kecak dance and then spot him during the dance in the temple almost next door. The staff were so very accomodating to us and to selective and off/variation-in menu food demands (unusual but serious child allergy). They were always so helpful, smiling and kind and also interactive with my son. I was very happy with the price, food and drinks were very reasonable too. It was our first visit to Ubud, so a bit of culture shock linked to navigating a walk down the road for smallish man (which eased with the jet lag), but the place is very close to everything and they will organise taxis for a reasonable fare (for Ubud) if it's a way out - plus transfers and tours. Thank you Ketut's place and our driver iNyoman.
Comment from Hotel Management
29 Jul 2024 by Ketut, Hotel Management
Dear Kristy,Thank you so much for your feedback. We really happy to hear it and never stop to do the best services in the future. We look forward to welcoming you again ain another time.Best regards, Ketut & family
by A verified traveler from Woy woy
Posted 29 Jun 2024
Very original unque, just lovely
Comment from Hotel Management
30 Jun 2024 by Ketut, Hotel Management
Dear Sandra,Thank you so much for your feedback. We really happy to hear that you enjoyed your stay here. Hope to see you again in another time.Best regards, Ketut & family
by A verified traveler from Wadebridge
Posted 28 Jun 2024
We enjoyed our stay at Ketut's place. The staff were very nice and accommodating. Unfortunately the A/C was poor so we were very hot in our room during our stay. The staff did come and reset which helped a little but still not cool enough. The lock was also not ideal as it was a padlock but you can still put your arm through the door.
It was a lovely place to stay if you are looking for an authentic accommodation in the heart of Ubud.
Comment from Hotel Management
29 Jun 2024 by Ketut, Hotel Management
Dear Elliott,Thank you for your feedback. We will share it to our staff and really sorry about that. This issue will be make us to improve the services specialty for AC in the room. Best regards, Ketut & family
by A verified traveler
Posted 5 Jun 2024 on Orbitz
Nice villa for the price. The sink too small for the standard and bathroom need better cleaning. Otherwise staff are very attentive and friendly. Thanks!
Comment from Hotel Management
5 Jun 2024 by Ketut, Hotel Management
Dear Pak Putu,Matur suksma staying at our place. Hope to see you again in another time. We are happy to hear your satisfied stay. Will share it to all of the staff.Best regards, Ketut & family
by A verified traveler
Posted 28 May 2024
Ketut's is a traditional Balinese oasis off the busy road upon which it sits. The family that owns the establishment are wonderfully kind and the staff is lovely. We so enjoyed the breakfast options as well. I loved the black rice pudding. ooooo. When we first arrived, we walked the 15-minute walk into central Ubud but eventually ended up taking a Grab for the remainder of our days. We are 52 and 60. The Grab runs about $1. The walk is not bad, it's just a quite busy street with some uneven steps. We ate at the Indian, Mexican and Italian restaurants down the street and enjoyed all of them! Thank you Ketut, Neoman and family! You really made us feel welcome!!
Comment from Hotel Management
29 May 2024 by Ketut, Hotel Management
Dear Hope, thank you so much for your feedback. We will share it to all of our staff and family. Once again thank you so much and see you in another time. Best regards, Ketut & family
by A verified traveler
Posted 15 May 2024
This place is magic. It’s not new. But it has the best views (delux rooms) and pool and breakfast.
Lots of steps!
There is incredible detail to every area of this property. It’s beautiful
Comment from Hotel Management
29 May 2024 by Ketut, Hotel Management
Dear Graham, thank you so much for your feedback. We will share it to all of our staff and family. Once again thank you so much and see you in another time. Best regards, Ketut & family
by A verified traveler
Posted 6 May 2024
Really disappointed. Ketut's Place should be an amazing b&B. The location is great, the layout of rooms, pool, and the stream/valley are all lovely. However, it's clearly lacking love and investment. The curtains in the bedroom / bathroom were mouldy, bedding smelt, even the new towels didn't smell clean. With just a bit on investment on a few things, this would be an amazing boutique B B in a great location in Ubud.
Comment from Hotel Management
13 May 2024 by Ketut, Hotel Management
Dear James, Thank you for your feedback and we are apologize with the issue. We promise will do better in future. Best regards, Ketut & family
by A verified traveler
Authentic Balinese hospitality
Posted 7 Apr 2024 on HotelsSo very excellent Nyoman and his staff are just the loveliest people.the whole experience was delightful. Any small thing was no trouble at all. The food from the kitchen was delicious especially the pesto pasta and club sandwiches! Highly recommend it to couples, families or singles. Also we loved the pool and the gardens
Kate,Angie and Mia.
Comment from Hotel Management
7 Apr 2024 by Ketut, Hotel Management
Dear Kate, Angie and Mia,Thank you so much for your feedback. We really appreciated it and will share to all of our staff and family. They will happy and look forward to welcoming you again at our place. See you Kate!Best regards, Ketut & family
by A verified traveler
Posted 30 Mar 2024
Staying in this place was a highlight of my Bali visit! The family that runs this place is sooo kind! You will like in home, however, the rooms are gorgeous, nothing to envy to a high end hotel. I truly enjoy my stay here and highlight recommend to anyone that is visiting Ubud!
Comment from Hotel Management
31 Mar 2024 by Ketut, Hotel Management
Dear Vanessa,Thank you so much for your feedback. We are happy to hear that you enjoyed your stay here. Hope to see and welcoming you again in the future. Best regards, Ketut & family
