Ratings based on 18 Verified Reviews

4.8 out of 5
88% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 16 Aug 2023
This property is average. Room was small and furnishings were old (mosquito netting had holes for example). Bathroom fixtures/tiles were old, no shower stall. Pool was small. Everything seemed a bit dirty. Some aspects were charming, such as the patio and basic architecture, but many were not. Staff was hit/miss - some were exceptionally polite, and others were rude. Caution - it is set back from the road a ways and there are potentially many steep steps, depending on where your bungalow is.
Comment from Hotel Management
18 Aug 2023 by Ayu, Hotel Management
Thank you for taking time to write your review on Expedia.Your positive feedback is much appreciated to improve our services in future.Again many thanks for your feedback.Best wishes from Kebun Indah Family Bali
5 out of 5
by A verified traveler

Posted 14 Mar 2023
I cannot recommend Kebun Indah enough! The villa we stayed in was beautiful, really quiet and peaceful. The breakfast was delicious, and the staff was really friendly and accommodating. The location is great as well, conveniently located near restaurants and shops in Ubud.
Comment from Hotel Management
11 Apr 2023 by Ayu, Hotel Management
Thank you for taking time to write your review on Expedia.Glad to hear you enjoyed your stay with us at Kebun Indah especially delicious breakfast,friendly & accomodating staff,and great location.Hope to welcome you again next time.All the best wishes from Kebun Indah Family Bali
5 out of 5
by A verified traveler

serenity amidst chaos

Posted 8 Jan 2020 on Hotels
Serene. The service could not be better.
Comment from Hotel Management
8 Jan 2020 by Ayu, Hotel Management
Thank you for taking time to write your review. Hope to welcome you again.
5 out of 5
by A verified traveler

Posted 27 Sep 2019 on Hotels
Comment from Hotel Management
3 Oct 2019 by Diah, Hotel Management
Thank you for taking time to write your nice review on Expedia.com We hope to welcome you again. Kind regards, Diah
5 out of 5
by A verified traveler

Posted 15 Sep 2019
An absolute gem. Beautiful large room set in gorgeous gardens. Set back from the busy streets of Ubud but still easy walking distance to Monkey Park and other downtown sights. Excellent breakfast. Friendly staff. I’d love to stay longer and would highly recommend.
Comment from Hotel Management
15 Sep 2019 by Ayu, Hotel Management
Thank you so much for taking time to write such a nice review on Expedia. We hope to welcome you again next time. All the best from Kebun Indah family. Ayu
4 out of 5
by A verified traveler

Posted 9 Sep 2019
Comment from Hotel Management
11 Sep 2019 by Ayu, Hotel Management
Thank you for taking time to write your review. We hope to welcome you again. Kind regards, Ayu
5 out of 5
by A verified traveler

Posted 21 Aug 2019 on Wotif
Comment from Hotel Management
25 Aug 2019 by Ayu, Hotel Management
Thank you for taking time to write your review on Expedia.Com Nice to hear you enjoyed your stay. Hope to welcome you again next time. Kind regards, Ayu
5 out of 5
by A verified traveler

Fab boutique hotel, exceptional customer service

Posted 21 Jan 2019 on Hotels
I can't compliment everything about this fantastic boutique hotel and the wonderful staff that work there enough! I had such a wonderful stay and was only sorry that I had to leave. The place was amazing, set in wonderful gardens with a really nice pool in a quiet area but close to the centre. My room overlooked the gardens and pool and was very quiet away from the traffic. The wildlife was wonderful to watch and hear and I was close by to walk into town and all the other exciting things happening in Ubud. Breakfast brought to me on my verandah was probably my favourite part of the day. The staff were superb and really helpful with any questions or requirements I had. They arranged a pick up from airport, made recommendations of what to see and where to go and in general provided some of the best customer service I have ever come across. Withought a doubt I would stay here again and i would recommend this place to anyone! I really hope family run business continue over and above the large luxury resorts and that we contribute to this by being responsible tourists! I for one would like to support that and hope that you do too!
Comment from Hotel Management
23 Jan 2019 by Ayu, Hotel Management
Thank you so much for such a kind review. We so enjoyed having you stay and look forward to welcoming you to Bali again!
5 out of 5
by A verified traveler

Posted 29 Sep 2018 on Hotels
Comment from Hotel Management
1 Oct 2018 by Ayu, Hotel Management
Thank you so much and hope to welcome you again Kind regards, Ayu
5 out of 5
by A verified traveler

Posted 24 Sep 2018 on Hotels
I really enjoyed this place. I loved waking up to the sound of birds and not street cars. This place is located on the main road, but it is tucked away behind the road. The service was excellent. It was great value for your money. I will point out that there is not a safety box in the room, but the front desk has a safe that you could put your valuables in. The lock for the door is a giant padlock and not your typical lock. My room was clean and the bed was comfortable. On my last night, there was a heavy rain and the roof in the bathroom leaked considerably. Overall, the Balinese charm was delightful. The staff at the hotel were wonderful. The pool was clean. The environment was relaxing and I would stay here again.
Comment from Hotel Management
24 Sep 2018 by Ayu, Hotel Management
Thank you so much for taking time to write your review on Expedia. Com. Nice to hear you enjoyed your stay with us. We hope to welcome you again next time. Kind regards, Ayu
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