Ratings based on 427 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024 on Hotels
Beautiful place, located in the centre, within a few mins walk of multiple restaurants, bars, cafes, monkey forest and Ubud Palace - the vibrant heart and hustle and bustle of town.
The villas are located a few mins walk from the entrance to the hotel, into the calm and peaceful forest where the sounds of mopeds and traffic cannot be heard. So you have the best of both worlds!
The villa was great - private pool, outdoor bath, shower and toilet, and the bed is very comfortable with mosquito net.
Staff very attentive, efficient, friendly and approachable, with a WhatsApp messaging service to reception front desk that means whether you’re in the pool or in town, and require something, you do not necessarily need to go to the phone in your room and dial zero, but can access the team remotely. An example of this is if you’re wanting to use the free shuttle for collection in town to avoid the heavy foot and motor traffic, you can WhatsApp to request collection from wherever you are.
Daily complementary afternoon tea served between 3-7pm with cake, and very reasonable breakfast menu that allowed me to skip lunch and enjoy dinner in town at one of the hundreds of local restaurants.
Multiple live music venues within walking distance.
This is the ideal place for those seeking a retreat like venue for relaxation and unwinding, but also enjoy the hustle and bustle of night life and experience of true Balinese culture.
Access not great for elderly/disabled due to multiple steps.
Comment from Hotel Management
24 Jun 2024 by KajaNe, Hotel Management
Dear Jignesh,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.First of all, please allow me to express our sincere thanks for highlighting your wonderful experiences during your stay with us. We are very happy to know that you had a lovely stay with us and thank you for complimenting us in term of our Villa facilities, private pool, Shuttle service, staff service and etc. It will be a pleasure to share your awesome reviews with the whole team involved in making your stay so memorable.Once again, thank you for choosing our service and assistance while vacationing on this village, Ubud.Hopefully someday we could have another chance of seeing you again here in Ubud. Look forward to hearing from you.Kindest Regards, KajaNe
by A verified traveler
Nice Stay
Posted 8 Jun 2024 on HotelsWe had an amazing stay right in the middle of Ubud, yet it felt like a jungle resort.
However, it must be mentioned somewhere in the hotel description that there are rooms not suitable for old people or people with disabilities as our, although very nice, had lot of stairs to reach.
We personally had no bad experience, the staff was very welcoming and made our stay a memorable one. The hotel is strongly recommended for a stay in Ubud.
Comment from Hotel Management
24 Jun 2024 by KajaNe, Hotel Management
Dear Syed Tariq,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Thank you for your kindest sharing your story on your recent visit with us. We are thrilled that you had a great experience and enjoyed your spare time with our family in this home. When you are happy, we are in happiness too. We will definite to share on your delightful compliments to all of our team at Kajane Mua. Wish you all the best and waiting for your next stay here for your awesome holiday next time.Sincerely Yours,KajaNe
by A verified traveler from Bethanga
Posted 31 May 2024
Beautiful boutique hotel. The room we had was wonderfully spacious and luxurious. The bed was so big I could spread out without actually colliding with my husband. Breakfast buffet was different every day and lots of choice. Super fresh eggs and fruit. The Homemade Restaurant also had a huge choice of menu and excellent quality and good choice of cocktails too. The Spa was amazing and really good value for money and I can recommend the hot stone massage.
Comment from Hotel Management
8 Jun 2024 by KajaNe, Hotel Management
Dear Nadja,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.We are thrilled that you enjoyed your experience at our hotel, thank you for sharing your thoughts on your recent stay with us. It is our accomplishment regarding for triumph to gain your satisfaction with our plentiful of service, our rich option of breakfast and the facilities in our hotel that we offered to you.We hope to welcome you back soon for another relaxing stay.With gratitude, KajaNe
by A verified traveler
Posted 28 May 2024
Where do i start? The hotel itself is located at the city centre, walkable to everything. Very easy for us to rent a scooter, accessible to shopping areas, variety of restaurants. The breakfast buffet was great. The staff are very kind, attentive and polite. Highly recommended.
Comment from Hotel Management
8 Jun 2024 by KajaNe, Hotel Management
Dear Maureen,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Our teams are delighted to learn that you enjoyed your stay with us and our hotel location, accommodation and warm services extended by the team here have all met with your satisfaction.We look forward for opportunity to welcoming you here as well, in hopefully not too distant future.Best Regards,KajaNe
by A verified traveler
Peaceful stay in Ubud
Posted 21 May 2024 on HotelsLast minute choice turned out to be amazing. Perfect location to enjoy Ubud but also to be in a quiet, serene Villa with its own private pool. Attentive staff and delicious breakfast included. Highly recommend.
Comment from Hotel Management
8 Jun 2024 by KajaNe, Hotel Management
Dear James,Warmest greeting from KAJANE MUA, Private Villa & Mansion.Thank you for your great reviews while you spent your vacation in Ubud and had fantastic moment during your time, the team endeavors to keep doing their best to make all guests enjoy their stay, and we could not be more happy to know that our place and service beyond your expectation.We are all here looking forward to meet you at KajaNe, and serve you here again.Best Regards,Kajane
by A verified traveler
Amazing stay
Posted 18 Mar 2024 on HotelsAmazing stay. Best hotel we stayed in during our 5 weeks trip.
The rooms are big, very clean, the staff is so nice ans helpful (Ayu is wonderful)! The breakfast buffet is amazing and their afternoon tea is so nice also.
The pool area and the pool itself are big and clean.
The staff is so attentive in order to make our stay enjoyable.
Would recommend 100%
Comment from Hotel Management
5 May 2024 by KajaNe, Hotel Management
Dear Stephanie,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.We are thrilled with your positive feedback and proud to be able to provide a truly HOME for you in Bali. Very kind of you to take a few moments to share your thoughts on your recent stay. And we hope we will have the opportunity to welcome you back.Best Regards, KajaNe
by A verified traveler
Posted 17 Feb 2024
The service is fantastic as always. This is our third time there already and they always make us feel at home. I was unwell and the staff went out of their way to help me. The complimentary shuttle was very convenient, and the hotel’s location is super central, next to well known eateries. The traffic can be congested to/ fro the airport so do plan ahead and leave early if you are going to the airport.
Comment from Hotel Management
23 Feb 2024 by KajaNe, Hotel Management
Dear TiffanyWarmest greeting from KAJANE MUA,Private Villa & Mansion by Tropical Hideaway of central Ubud.Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We look forward to seeing you again soon.Best wishes,KajaNe
by A verified traveler
Posted 15 Feb 2024
Not good not bad
Average stay
Good location
Comment from Hotel Management
17 Feb 2024 by KajaNe, Hotel Management
Dear RobertWarmest greeting from KajaNe Mua,Private villa & Mansion by a Tropical Hideaway of Central Ubud.Your feedback is most encourage and comes much appreciated, this would certainly give us a good motivation to keep improving our facilities and service. Thank you so much for this notification and we hope we will have the opportunity to welcome you back in the near future. Kindest Regards, KajaNe
by A verified traveler
Posted 9 Feb 2024
Great location, close to numerous restaurants, money exchanges, shopping. They got free shuttle for close by rides for drop off and pickup. Provide transportation for $ everywhere in Bali, which is very convenient and not to get scammed by someone random.
Amazing staff, very nice, calm and helping folks all around. Definitely will visit again.
Comment from Hotel Management
17 Feb 2024 by KajaNe, Hotel Management
Dear Praveen Bathala,Warmest greeting from KajaNe Mua,Private villa & Mansion by a Tropical Hideaway of Central Ubud.Thank you for spending time to write down your thoughts on your recent stay with us and we all could not be happier that you have really enjoyed your previous holiday time with us here in wonderful village Ubud. This short positive feedback is much appreciated and is what we all work towards each day.We would be waiting for you to visit your HOME kajane at the nearest future.Kindest Regards, KajaNe
by A verified traveler
Perfect location in ubud, close to everything
Posted 31 Oct 2023 on HotelsI would definitely stay here again when I come back to Ubud. The staff were super friendly and they also offer free rides to nearby places.
Comment from Hotel Management
31 Oct 2023 by KajaNe, Hotel Management
Dear Anton,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at KajaNe Mua.Best Regards,KajaNe
