Ratings based on 62 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.4 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Aug 2019
Gorgeous property and overall great stay. Only difficulty was cost of taxis into central Ubud, as no other way to get into town.
by A verified traveler
WOW
Posted 15 Mar 2019 on HotelsAbsolutely amazing
by A verified traveler
Feedback on improvement
Posted 19 Nov 2018 on HotelsWe few times for room service dining. Everytime the food came with additional food which we wasn't been informed. We feedback a few times still repeat the same issue. The pool was dirty.
Recommended
for Everyoneby A verified traveler from London
Luxury Relaxing Stay
Posted 24 Sep 2018Me and my partner stayed in this resort for 3 nights in September. We absolutely loved it! The lagoon pool being the highlight. The room was very spacious and clean. The staff was very helpful and always smiling making the experience even better! The food was great: breakfast was a buffet with a lot of choice, dinner menu had delicious dishes, both traditional and international dishes. Also we found the free shuttle bus very helpful to get into Ubud and explore the area.
Would definitely recommend this resort, and would definitely stay here again!
Tommy & Lizzy
by A verified traveler
Posted 1 Sep 2018
Not many facilities... very outdoorsy... hotel condition could be much better. Lighting in the rooms is very dim and depressing.
Comment from Hotel Management
5 Sep 2018 by Frida, Hotel Management
Dear Sir/Madam,
Warm greeting from Furama Villas and Spa Ubud Bali !
Thank your for your email and feedback and please accept our sincere apology for the inconvenience during your recent stay.
I will forward your feedback to our department concern for improvement.
Best regards
Recommended
for Everyoneby A verified traveler from Australia
Posted 17 Aug 2018 on Lastminute
The 75 meter long swimming pool (lagoon) we could enter directly from our villa, the tropical scenery, the service, the location was all great. Thank you.
Comment from Hotel Management
5 Sep 2018 by Frida , Hotel Management
Dear Frank,
Warm greeting from FuramaXclusive Villas and Spa, Bali !
Happy to hear that you spent wonderful holiday with us.
We look forward to welcoming you on next vacation.
Have a great day a head
by A verified traveler
Lovely staff, rooms need a bit of work.
Posted 11 Mar 2018When we arrived at FuramaXclusive we were pretty excited, the lobby was lovely and the staff were super friendly. Our room wasn’t going to be ready until 2pm so we went and ate lunch at the restaurant, the food was okay and we were pleased. We were kind of stuck there for the afternoon as we didn’t realise how far away from Ubud we were (basically another village and a 15min drive) when we got into our room, initially we were blown away, a tidy room with a private pool and swim up bar!!! Unfortunately, from here on out we were a little disappointed. The private “pool” was about as deep as our knees and the swim up bar had nothing in it (literally no glasses, drinks, ice - nothing) so when we ordered a drink (reasonably expensive drink) there they had to call the lobby (which sometimes took 10mins to get through) and order them that way. Anyway by the time we got our drinks they were warm and we didn’t bother ordering more as it was a hassel. So more like room service I guess. The air conditioner in the room was playing up and only worked half the time and the shower head was broken so I had to shower in the bath. There was mould in the bathroom and we weren’t that thrilled. When we gave them this feedback, someone approached us at breakfast infront of other guests wanting a list of our issues. I think this should have been handled privately as it was pretty embarrassing and awkward for us. All in all this is a good place, just not quite what we expected for the price.
Recommended
for Everyoneby A verified traveler from Alberta, Canada
Lovely hotel in the middle of nowhere
Posted 9 Jan 2018Our stay at Furama was a lovely experience. We stayed in a one bedroom villa with private pool in the FX area. Our private pool was very shallow (more like a soaker pool) and did not offer a large private outdoor lounge area. However, the deck in the public area provided adequate room for tanning of ready by the lagoon pool. Daily shuttle was offered to Ubud Town Centre but was limited with timings. Located about 20 mins from the town, there were no nearby shops or restaurants to visit by foot. Hotel would benefit from a scooter rental service as taxi may become costly if used daily. The restaurant on site had friendly staff and food was tasty (average cost for a meal around 160000 to 240000 IDR) but dimly lit in evening. Hotel offered various activities to participate in at an extra cost and staff were very informed of options for guests. Overall, a lovely experience at a lovely resort.
by Goh
Not recommended.
Posted 16 Apr 2017 on HotelsStaying at room 804. Air con very noisy.
by Ziyad
Posted 1 Feb 2017 on Hotels
Furama is like a mini village. We were escorted to room on a little buggie. The room was clean and tidy upon arrival. On our first night, the telephone stopped working, the wifi stopped working and he air condition stopped working. We had no way of contacting reception and thus had to walk to the lobby in the middle of the night (about a 10 minute walk through dark bushes).
The next night, the wifi servers were down again.
Perhaps this was a one off. We only stayed here for two nights. It was frustrating.
