Ratings based on 93 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Aug 2024 on Hotels
by A verified traveler
Posted 26 Jul 2024
We did not get the rooms we paid for. The hotel was dirty. Far from everything. Limited food options.
Staff were very polite and friendly but I would not recommend staying there.
by A verified traveler
Posted 18 Jul 2024
The hotel does not look like the photos they advertise. They do not offer housekeeping unless you call them directly and ask for something to be cleaned. The room we stayed in was very moldy and a lot of stains on the bedding. (They also warn you of additional fees for any stains or damages) We arrived after the check in time and they did not have pillowcases (6:30pm). We found more blood stains on the duvet and requested for it all to be changed. Thankfully they did it without a hassle. Although they changed it, the new ones had stains still. Red stains. The washroom curtains and window curtains were all stained with black mold. There was a smell in the room all day which I bet is from all of the mold.
I would not recommend this place.
by A verified traveler
Posted 26 Dec 2023
by A verified traveler from THOMASTOWN
Posted 9 Dec 2023
by A verified traveler
Posted 11 Oct 2023
by A verified traveler
Posted 1 Sep 2023
I liked my villa had a private pool
by A verified traveler
Posted 30 Aug 2023 on Wotif
The inconvenience of the location meant we were catching 40 minute Gojek as the closest restaurant was a 45 minute walk. We only got our room serviced twice in 5 days and we had to ask for fresh towels each morning as they didn’t provide any when our room was cleaned. The bathroom had a natural smell of fescues which made it very unpleasant to shower. The breakfast however was absolutely beautiful
by A verified traveler
Dirty, Moldy, and Deceptive
Posted 16 Aug 2023 on HotelsI visited this hotel with a group of friends in July of 2023. All of us had problems with our rooms. One person had a room that had a door that was unable to lock. All of us had MAJOR issues with the cleanliness of our rooms. Multiple rooms had mold on the ceilings and walls. My room had mold throughout the bathroom, including top to bottom on the curtain. The bedding was absolutely filthy and covered with stains. None of us had our rooms cleaned at any point throughout our stay. The refrigerator was dirty and water was never resupplied. The hotel was so terrible that we ended up leaving early. I travel a lot and have never seen a hotel that advertised with such deceptive photos that are in now way representative of the facilities condition. DO NOT STAY HERE
by A verified traveler
Posted 5 Aug 2023
Hotel is in need of a few repairs and is in a very remote area with no shops or cafes or anything near by and a long way from Ubud
