Ratings based on 33 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Place was beautiful food at the restraunt was just above average not what u would expect from a 5 star resort but everything else was beautiful
Comment from Hotel Management
11 Dec 2024 by Arya Arkananta Resort & Spa Team, Hotel Management
Dear RobertThank you for your kind words about the beauty of our resort. We’re glad to hear that you enjoyed the overall atmosphere and the surroundings.However, we truly appreciate your feedback regarding the food at our restaurant. We understand that dining experiences are a significant part of a stay, and we're sorry to hear that our offerings did not meet your expectations. Your comments are valuable, and we will review our menu and food quality to ensure we continue to improve and provide a high standard of service.We are grateful for your overall positive feedback, and we hope to have the opportunity to welcome you back in the future for an even better experience.Best regards, Arya Arkananta Resort & Spa Team
by A verified traveler
Posted 1 Nov 2024
They drive you into the resort via golf cart from the drop off area. It is a lovely little resort, spa and restaurant set among rice fields. The decor is gorgeous Balinese style. They staff gave impeccable service. Loved our stay.
Comment from Hotel Management
18 Nov 2024 by Aris, Hotel Management
Dear Tamra,Warmest Greetings from Arya Arkananta!Thank you so much for your amazing review! We're so glad to hear that you enjoyed your stay at Arya Arkananta Resort & Spa. It’s wonderful to know that you appreciated the tranquil atmosphere, nestled among the rice fields, and that you found our Balinese-inspired decor beautiful.We take great pride in providing exceptional service, and we're thrilled that our staff made such a positive impression on you. It's always our goal to ensure our guests feel pampered and cared for throughout their entire stay.We’re delighted you loved your time with us and we truly hope to welcome you back in the future for another relaxing getaway. Thank you again for sharing your experience—your kind words mean a lot to our team. Safe travels, and we look forward to seeing you again soon!Best Regards,Aris Mahendra (Mr)Sales & Marketing
by A verified traveler
Posted 24 Oct 2024
Great staff and clean rooms with quiet relaxation
Comment from Hotel Management
24 Oct 2024 by Aris, Hotel Management
Dear Eben,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had a great experience with us.Our team works diligently to provide exceptional service, and it’s always rewarding to know that their efforts made a positive impact on your stay. Cleanliness and comfort are top priorities for us, and we're glad you found your room to be clean and conducive to relaxation.We strive to create a peaceful atmosphere for our guests, allowing everyone to unwind and enjoy their time with us. It’s fantastic to know that you were able to experience that during your visit.If there’s anything else you’d like to share or if you have any suggestions for us, please feel free to reach out. We hope to welcome you back soon for another relaxing getaway!Warm regards,Aris Mahenendra (Mr)Sales & Marketing
by A verified traveler
Posted 13 Oct 2024
Absolutely horrible I couldn’t even stay, there was bugs the room was hot. You couldn’t get to the room without struggle absolutely horrendous do not book!
Comment from Hotel Management
23 Oct 2024 by Aris, Hotel Management
Dear Adreana,Thank you for taking the time to share your feedback. We sincerely apologize for your experience during your stay. Your comfort and satisfaction are our top priorities, and we are sorry to hear that we fell short.We take issues like cleanliness and room conditions very seriously, and we will investigate this matter thoroughly to ensure it does not happen again. Your comments regarding accessibility will also be addressed as we strive to improve our guests' experiences.We appreciate your input and hope you might consider giving us another chance in the future. Please reach out directly if you decide to visit again, as we would love the opportunity to provide you with a much better stay.Warm regards,Aris Mahendra (Mr)Arya Arkananta Resort & SPA
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Aris, Hotel Management
Dear Amit ,Warmest Greeting from Arya Arkananta!Thank you for your thoughtful review! We’re delighted to hear that you enjoyed your stay at Arya Arkananta Resort & Spa and appreciate your feedback. We strive to provide exceptional experiences, and your insights help us improve even further. We hope to have the pleasure of welcoming you back for a five-star experience in the future!Best regards,Aris Mahendra (Mr)Arya Arkananta Resort & SPA
by A verified traveler
Posted 28 Sep 2024
Excellent resort for your stay in Ubud! Close to town and walkable. Very unique location and l loved the way they made the resort!
Comment from Hotel Management
23 Oct 2024 by Aris, Hotel Management
Dear Chanelle,Warmest Greeting from Arya Arkananta!Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay at Arya Arkananta Resort & Spa and appreciated our unique location. It’s great to know you found us conveniently close to town. We hope to welcome you back for another memorable experience soon!Best regard,Aris Mahendra (Mr)Arya Arkananta Resort & SPA
by A verified traveler
Posted 23 Sep 2024 on Hotels
Comment from Hotel Management
23 Oct 2024 by Aris, Hotel Management
Dear Naresh ,Warmest Greeting from Arya Arkananta!Thank you for your fantastic review! We’re thrilled to hear that you enjoyed your stay at Arya Arkananta Resort & Spa. Your feedback motivates us to keep striving for excellence. We look forward to welcoming you back soon and providing you with an even more exceptional experience!Best regards,Aris Mahendra (Mr)Arya Arkananta Resort & SPA
by A verified traveler
Posted 15 Jul 2024
Picturesque setting, lovely villas, refreshing pool and staff that cannot do enough for you. Loved our stay at Arya Arkananta!
Comment from Hotel Management
23 Oct 2024 by Aris, Hotel Management
Dear Amy,Warmest Greetings from Arya Arkananta!Thank you for your wonderful review! We are so glad to hear that you enjoyed your stay at Arya Arkananta Resort & Spa. It’s fantastic to know that you found our setting picturesque and our villas lovely.Our refreshing pool is designed for relaxation, and we’re thrilled it added to your experience. Most importantly, we take great pride in our team, who are dedicated to providing exceptional service. Your kind words about our staff mean a lot to us and inspire us to keep delivering the best for our guests.We hope you created some beautiful memories during your time with us and look forward to welcoming you back for another amazing stay. Thank you again for your feedback!Best regards,Aris Mahendra (Mr)Sales & Marketing
by A verified traveler
Posted 11 Jul 2024 on Hotels
Comment from Hotel Management
23 Oct 2024 by Aris, Hotel Management
Dear Guest,Warmest Greetings from Arya Arkananta!Thank you so much for your perfect 10/10 review! We are absolutely thrilled to hear that you had such a wonderful experience at Arya Arkananta Resort & Spa. Your satisfaction is our top priority, and knowing that we met your expectations truly means the world to us.We take great pride in our beautiful surroundings, attentive service, and the range of amenities we offer. It's fantastic to hear that you enjoyed everything during your stay. Your feedback motivates our team to continue striving for excellence and ensures we maintain the highest standards for our guests.We hope you made some unforgettable memories and took full advantage of what Ubud has to offer. We can't wait to welcome you back for another exceptional experience. Thank you once again for your kind words!Best Regards,Aris Mahendra (Mr)Sales & Marketing
by A verified traveler
Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
23 Oct 2024 by Aris, Hotel Management
Dear Mellina,Warmest Greetings from Arya Arkananta!Thank you so much for your perfect 10/10 review! We are absolutely thrilled to hear that you had such a wonderful experience at Arya Arkananta Resort & Spa. Your satisfaction is our top priority, and knowing that we met your expectations truly means the world to us.We take great pride in our beautiful surroundings, attentive service, and the range of amenities we offer. It's fantastic to hear that you enjoyed everything during your stay. Your feedback motivates our team to continue striving for excellence and ensures we maintain the highest standards for our guests.We hope you made some unforgettable memories and took full advantage of what Ubud has to offer. We can't wait to welcome you back for another exceptional experience. Thank you once again for your kind words!Best Regards,Aris Mahendra (Mr)Sales & Marketing
