Ratings based on 140 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2024
by A verified traveler from Hillsboro
Posted 13 Aug 2024
Amanda was amazing! She got some minor room issues fixed immediately. The rest of the staff was very friendly! The resort was very beautiful. The room had some issues and could use some TLC.
Comment from Hotel Management
14 Aug 2024 by Made, Hotel Management
Dear Albert,Thank you so much for your review. We are very happy to have hosted your stay in Ubud with us. Thank you for telling with the issues that you encounter in the room so that we can promptly took action. We are looking forward to your next visit and hope we can present a better improvement on your next visit.Thank you.
by A verified traveler
Posted 8 Mar 2024
by A verified traveler
Posted 25 Feb 2024
I like the garden
by A verified traveler
Posted 5 Dec 2023
by A verified traveler from Delta
Posted 11 Nov 2023
Lovely view over looking the pools. Staff were very friendly. Breakfast was great. Spa treatment was fabulous
by A verified traveler
Posted 7 Apr 2023
We had a fantastic stay, the staff were just amazing! Perfect location to explore Ubud on foot, beautiful garden and pool area. We absolutely loved it! All the staff were so lovely and helpful! Thank you so much for having us, we will be back.
by A verified traveler from Edinburgh
Posted 5 Feb 2023
Nice staff, big room with nice balcony. Breakfast fine. Annoying sharp small step into bathroom, almost broke my toes twice. Small lizards in room and large ones on the balcony, perhaps to be expected on the edge of the jungle. Hot water available most of the time. Mineral water chiller/heater in room was great. As with most of Ubud, the road is slightly perilous for walking - no space for pedestrians, open drainage ditches and limited lighting. Sign outside is not obvious and easily missed.
Comment from Hotel Management
9 Feb 2023 by Made, Hotel Management
Thank you for your stay. We are very happy to have the opportunity to host you during your trip in Ubud. We would like to clarify that you might have seen a small or large gecko in your room and balcony instead of lizards. As we are located in an island with a tropical climate, it is a natural occurence to see small animals such as gecko in the room. We are thankful for your kind understanding.Thank you for your review, we are looking forward to having you with us again.
by A verified traveler
Posted 12 Jun 2022 on Hotels
Alas Petulu was a great little hotel to stay in. Super friendly and helpful staff. Located on a small road off the main street of Ubud - so it's peaceful and quiet, yet very accessible to the town centre. Housekeeping services daily, and the rooms are kept very clean. Nice pools, and good breakfasts every morning too!
Comment from Hotel Management
11 Jul 2022 by made, Hotel Management
Dear value customers,
Thank you for your stay and appreciation, guest satisfaction is our commitment and we are trying to upgrade our service and facilities. We are happy to host you while you have holiday in Ubud- Bali.
by A verified traveler
A hidden Oasis in Ubud
Posted 13 Jan 2020 on Hotelswe loved the swimming pool area and the greenery, it was so quite and private that it didn't feel like nit was few minutes to Ubud centre. Great experience overall.