Ratings based on 109 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Gusti Swijana, Hotel Management
Dear Joanne,Thank you for your lovely review. We are delighted to know you enjoyed your stay. It’s always wonderful to hear that we were able to contribute to a memorable experience.We look forward to welcoming you back home again at Adiwana Bisma Ubud soon!Warm regards,Gusti SwijanaGeneral Manager
by A verified traveler
Posted 28 Sep 2024
I had a pleasurable stay at Adiwana Bisma which I can confirm is centrally located in Ubud. It’s about a 15-20 min walk to the Monkey Forest and one of the main roads littered with bars, restaurants & a secret mini pool club is also a 15 min walk away. The rooms are fantastic with housekeeping carried out twice a day. The hotel also has a splendid infinity pool with spectacular views on the top floor.
During my stay the staff were amazing, super friendly and always willing to help and cater to your needs. They are also very helpful in planning tourist activities and I highly recommend reaching out to them for any of your needs or questions during your stay.
Comment from Hotel Management
30 Sep 2024 by Gusti Swijana, Hotel Management
Dear Fred,Thank you so much for sharing your experience! We’re delighted to hear that you enjoyed your stay and appreciated our central location in Ubud – it’s indeed a fantastic spot for exploring the local attractions like the Monkey Forest and the vibrant streets filled with bars and restaurants. It’s great to know that our housekeeping service, rooms, and the stunning views from our infinity pool left a positive impression on you.Our team takes pride in delivering excellent service, and we’re so happy to hear that they were able to assist you with your needs and help plan your activities. Your recommendation means the world to us, and We look forward to welcoming you back home again at Adiwana Bisma Ubud for another splendid stay in the future!Warm regards,Gusti SwijanaGeneral manager
by A verified traveler
Posted 20 Sep 2024
It's a very quiet place. A stunning view from the rooftop pool.
A bit off from the main streets.
Comment from Hotel Management
21 Sep 2024 by Gusti Swijana, Hotel Management
Dear Jong,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the peaceful atmosphere and found the rooftop pool's view to be stunning. Our location is designed to offer a serene escape from the hustle and bustle, yet we're glad it still provides access to Ubud’s main attractions. We hope the tranquility and the beautiful surroundings made your stay a relaxing one.We look forward to welcoming you back home again at Adiwana Bisma Ubud for another peaceful retreat soon!Warm regards,Gusti SwijanaGeneral Manager
by A verified traveler
Posted 26 Aug 2024
The staff was excellent (Especially the front desk staff and Suma)!!!
The room was really nice - loved it, and the restaurant was awesome.
Comment from Hotel Management
29 Aug 2024 by Gusti Swijana, Hotel Management
Dear Jason,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had an excellent experience with us, especially with our front desk team and Suma. They will be delighted to know they made such a positive impact on your stay.It's fantastic to know you loved your room and had an awesome experience at our restaurant. Your kind words motivate us to keep delivering the best service to our guests.We hope to welcome you back for another memorable stay soon!Warm regards,Gusti Swijana
by A verified traveler
Posted 21 Aug 2024 on Wotif
Great location surrounded by many good restaurants in easy walking distance. The staff were very friendly and were eager to please. Definately recommend for those wanting an upmarket stay in which is secluded and quiet. We had the jungle room view with balcony, our friends the rice garden terrace room. Both equally as good.
Comment from Hotel Management
22 Aug 2024 by Gusti Swijana, Hotel Management
Dear Kevin,Thank you for taking the time to share your wonderful experience! We’re delighted to hear that you enjoyed our prime location, surrounded by some of Ubud’s finest restaurants and that our friendly team made a positive impression during your stay.It’s great to know that both the jungle room with a balcony and the rice garden terrace room provided equally enjoyable experiences for you and your friends. We strive to offer a tranquil and luxurious retreat, so we're thrilled that you found the ambiance at our hotel to be secluded and quiet.We truly appreciate your recommendation and we look forward to welcoming you back home again at Adiwana Bisma Ubud in the future.Warm regards,Gusti SwijanaGeneral Manager
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Gusti Swijana, Hotel Management
Dear Davide,Thank you for sharing your best experience and we are delighted to know that our hotel met your expectations.We look forward to welcoming you back home again at Adiwana Bisma Ubud in the future.Warm regards,Gusti SwijanaGeneral Manager
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Gusti Swijana, Hotel Management
Dear Sangjoon,Thank you for taking the time to write and share your experience and we are thrilled to know that your stay was enjoyable.We all look forward to welcoming you back home again at Adiwana Bisma Ubud in the future.Warm regards,Gusti SwijanaGeneral Manager
by A verified traveler
Posted 28 Jul 2024
Everything was absolutely great
Comment from Hotel Management
30 Jul 2024 by Gusti Swijana, Hotel Management
Dear Patrick,Thank you for sharing your fantastic review! We are thrilled to hear that everything about your stay was absolutely great.We look forward to welcoming you back home again at Adiwana Bisma Ubud for another exceptional experience in the future!Warm regards,Gusti SwijanaGeneral Manager
by A verified traveler
Posted 12 Jul 2024
Staff were very courteous, friendly and accommodating. Most spoke English well enough to converse with their guests.
Rooms were well appointed and luxurious.lighting was too dim for me without the option of brighter lighting to see the things in my dark luggage. But I think the dim lighting was to promote relaxation and tranquility.
The only negative about the property was the loud construction noise during the day.
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Comment from Hotel Management
15 Jul 2024 by Gusti Swijana, Hotel Management
Dear Glady,Thank you for taking the time to share your wonderful experience. We are delighted to hear that you found our staff courteous, friendly, and accommodating and that you enjoyed the luxurious appointments of your room.We appreciate your understanding of the dim lighting designed to promote relaxation and tranquility. However, we regret that it affected your ability to see inside your luggage. We will consider your feedback as we continually strive to improve our guest experience.We apologize for the inconvenience caused by the construction noise. We understand how disruptive this can be and are working diligently to minimize the impact on our guests.Thank you once again for your valuable feedback. We look forward to welcoming you back home again at Adiwana Bisma Ubud for a more peaceful stay in the future.Warm regards,Gusti SwijanaGeneral Manager
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
22 Jul 2024 by Gusti Swijana, Hotel Management
Dear Edouard,Thank you very much for sharing your experience and we are delighted you enjoyed the stay with us.We look forward to welcoming you back home again at Adiwana Bisma Ubud in the near future.Warm regards,Gusti SwijanaGeneral Manager
