Ratings based on 12 Verified Reviews

3.8 out of 5
100% of guests recommend
3.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great hotel and pool area

Posted 21 Aug 2023 on Hotels
Awesome hotel and amazing freshwater pool and garden area… real sanctuary and great to see the monkeys glide their way around the garden wall
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2020 on Hotels
3 out of 5
by A verified traveler

1 Star at Best

Posted 8 Mar 2020 on Hotels
The best thing about the hotel is the staff. Front desk staff and restaurant staff were amazing. I would definitely eat there again but I wouldn’t stay overnight. The room I was in needed a remodel. It was OLD, the furniture was dated, the mattress springs poked me and it smelled. The Internet was hit or miss! My room was terrible in my opinion, but I’m not sure how the other rooms looked. Never again!
3 out of 5
by A verified traveler

Posted 16 Dec 2019
Terrible Internet breakfast was different toast was just bread a boiled egg was just that a hard boiled egg no egg cup
5 out of 5
by A verified traveler

Wonderful stay

Posted 6 Aug 2019 on Hotels
A lovely place to stay in a great area. The staff are so gracious. Good food at the restaurant as well.
Comment from Hotel Management
23 Aug 2019 by Andy, Hotel Management
Dear Johanna, We would like to take this opportunity to thank you for choosing to stay at Grand Sehati and Spa during your recent visit to Bali. We trust that your time with us was an enriching experience filled with many special moments. At the same time, many thanks to you for time to share your experience with us and we look forward to welcoming you back on future travels to the island of Bali. Best regards, Andy
5 out of 5
by A verified traveler

Posted 14 May 2019 on Hotels
Comment from Hotel Management
17 May 2019 by Andy, Hotel Management
Dear Laura, We would like to take this opportunity to thank you for choosing to stay at Grand Sehati and Spa during your recent visit to Bali. We trust that your time with us was an enriching experience filled with many special moments. At the same time, many thanks to you for time to share your experience with us and we look forward to welcoming you back on future travels to the island of Bali. Best regards, Management Grand Sehati and Spa
3 out of 5
by A verified traveler

Okay

Posted 31 Oct 2018 on Hotels
This Hotel is okay, but I wouldn’t come back here. Good area with monkey Forrest and restaurants close but they don’t clean the rooms, just makes the beds. Good service
3 out of 5
by A verified traveler

Mixed bag...

Posted 23 Oct 2018 on Hotels
This hotel has some positives. The staff are very friendly and the pool area is lovely and peaceful and was virtually empty when we there. Sun for quite a lot of the day. The rooms are massive and there is plenty of hot water and good pressure in the shower. The location is great, very close to monkey forest and a big supermarket and only a 15 min walk to the centre of Ubud. The negatives are the cleanliness of the property and the breakfast. The restaurant they serve breakfast in is filthy and have been closed down in any western country for not complying with standards. Also it is a very poor offering so we are breakfast out every morning. Generally the corridors were grubby and door mats and cleaning cupboards are left open with dirty towels piled inside. Such a shame because it has the potential to be a really lovely hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 17 Oct 2018
Relaxed Stay. Bathroom could be cleaner. Great value for money though.
5 out of 5
by A verified traveler

Amazing hotel

Posted 28 May 2019 on Hotels
Amazing hotel. Staff is warm and welcoming and makes you feel at home. The room was exactly like the picture and even bigger. The area is 5 min walk from the monkey Forrest and had many good restaurants. I will definitely recommend this hotel!
Comment from Hotel Management
14 Jun 2019 by Andy, Hotel Management
Dear Astrid, We would like to take this opportunity to thank you for choosing to stay at Grand Sehati and Spa during your recent visit to Bali. We trust that your time with us was an enriching experience filled with many special moments. At the same time, many thanks to you for time to share your experience with us and we look forward to welcoming you back on future travels to the island of Bali. Best regards, Management Grand Sehati and Spa
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