Ratings based on 125 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jul 2024
Hotel was lovely and flock attached to it did amazing breakfast, coffee and doughnuts. The only down side was at night it was very noisy. I would say this is only the case if your room is on the road side which ours was. The staff and hotel is great though!
by A verified traveler
Posted 15 Jul 2024
I loved staying at Artotel. They have free yoga in the morning twice a week, a nice pool, and my room on the third floor was so lovely.
The staff were constantly cleaning and up keeping the hotel. It was so clean and nice. The staff was also generally very helpful, friendly, and professional. They were quick to help me with anything I needed.
Additionally, a few weeks later I was no longer staying at the hotel. I needed a place to keep my luggage while I waited for my flight home and they graciously let me keep it behind the front desk no questions asked. Highly recommend this place with the kindest and loveliest staff !
by A verified traveler
Posted 29 Mar 2024 on Hotels
by A verified traveler
Posted 13 Feb 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by Kumala, Hotel Management
Dear Mr./s. Eun Hye,Thank you for your perfect rating! We're thrilled to know that you had such a fantastic experience with us. If there's anything specific that stood out to you during your stay or if there's anything we can do to make your next visit even better, please feel free to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back soon for another wonderful stay!We HeART You,KumalaAssistant Sales & E-commerce Manager
by A verified traveler
Posted 14 Jan 2024 on Wotif
This was a simple room with a comfortable bed for a very reasonable price. The staff were extremely helpful and friendly. We used the pool and it was clean and we found it great for swimming.
Comment from Hotel Management
1 Mar 2024 by Kumala, Hotel Management
Dear Ms. Linda,Thank you for your feedback. We're glad to hear that you found our room comfortable at a reasonable price and that you had a positive experience with our helpful and friendly staff. It's great to know that you enjoyed using our pool and found it clean and suitable for swimming. If there's anything else we can do to improve your experience for your next visit, please let us know. We appreciate your review and hope to welcome you back soon!We HeART You,KumalaAssistant Sales & E-commerce Manager
by A verified traveler
Posted 20 Nov 2023 on Hotels
by A verified traveler
Lovely hotel with terrific staff
Posted 24 Oct 2023 on HotelsVery nice small hotel with a pool and small restaurant in the heart of Ubud. Staff is fabulous... Able to cheerfully answer any questions, make suggestions, etc. Spa staff were great... Very relaxing massage services. Only suggestion would be filtered water dispensers in rooms or at least the lobby to allow refilling water bottles instead of using disposable bottles
by A verified traveler
Great location & property
Posted 22 Oct 2023 on HotelsLarge comfy room with balcony. Nice pool. No frills for lobby & restaurant - which makes good value for the room. Superb location away from the main street hence quiet; but walking distance to center of Ubud. Loved the stay.
by A verified traveler
Posted 13 Oct 2023 on Hotels
The place is great, the staff is the best ever . Friendly, helpful!
I would stay here again and highly recomend
All clean and beautiful.
by A verified traveler
Posted 16 Sep 2023 on Hotels
