Ratings based on 984 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Excellent was hotel. Staff were friendly and super accommodating. Forgot our charger and the hotel provided instantly. The tv was able to connect with Netflix. Shopping was right around the corner. Perfect hotel
Comment from Hotel Management
26 Nov 2024 by Alaya Resort Ubud, Hotel Management
Dear Ibu Paige,Warm greetings from Alaya Resort Ubud!Thank you so much for your kind words! We're thrilled to hear that you had an excellent stay with us and that our team made a positive impact on your experience. It’s wonderful to know that we were able to quickly assist with your charge.We're also happy that the hotel's location, with shopping just around the corner, added to your convenience. It was a pleasure having you with us, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back for another perfect stay in the future!Warm regards,Dewi Mas, CHA, CHTGeneral Manager
by A verified traveler
Posted 27 Oct 2024
This hotel is so conveniently located, monkey forest is a four minute walk and so many restaurants are close by. The staff are incredible and the rooms are lovely and huge!!! Can’t fault this hotel.
Comment from Hotel Management
28 Oct 2024 by Alaya Resort Ubud, Hotel Management
Dear Sarah,Greetings from Alaya Resort Ubud!Thank you so much for your wonderful review! I’m delighted to hear that you enjoyed our convenient location and found the staff and rooms to your satisfaction. It’s great to know you had a fantastic experience!Your feedback is greatly appreciated, and we look forward to welcoming you back for another lovely stay!Regards,Dewi Mas, CHA, CHTGeneral Manager
by A verified traveler from Hollywood
Posted 5 Oct 2024
Beautiful resort in a great location. Very clean and well kept. Very good breakfast with buffet or menu options. Friendly and helpful staff.
Comment from Hotel Management
7 Oct 2024 by Alaya Resort Ubud Team., Hotel Management
Dear Jose, Greetings from Alaya Resort Ubud! You have to know that your simple words simply made our day. Thank you so much for your tremendous support for Alaya Resort Ubud. We strive to provide the best of Alaya for our beloved guests and your review reflects that we are on the track. If travels bring you back to Ubud, please do not hesitate to come back home to Alaya. We look forward to welcoming you. Warm Regards, Dewi Mas, CHA, CHT. General Manager
by A verified traveler
Posted 3 Oct 2024
by A verified traveler
Posted 29 Sep 2024
by A verified traveler
Posted 28 Sep 2024
by A verified traveler
Posted 18 Sep 2024
Centrally located. Although loud in front due to traffic and noise from the street, inside it was a tranquil paradise. The room was spacious and quiet with everything you need. The staff is very friendly and eager to appease you in any way possible. We went to the spa every day as it had amazing treatments and was so relaxing. We would definitely stay there again!
Comment from Hotel Management
18 Sep 2024 by Alaya Resort Ubud Team, Hotel Management
Dear Ana,Greetings from Alaya Resort Ubud!Please accept our sincere gratitude for having you here at the property. It was such a pleasure to be part of your memorable experience while in Bali. We are glad to know that you love the spacious room and our facilities, especially our Dala Spa. Moreover, thank you for your appreciation for our staff. They must be happy to read your review.Once again, thank you so much for your support. If travel brings you back to Bali, please make sure Alaya is on your checklist. We look forward to welcoming you back home.Warm Regards,Dewi Mas, CHA, CHT.General Manager
by A verified traveler
Posted 10 Sep 2024
All staff were friendly, welcoming.
Very good location. Easy to access everywhere as a first visit Ubud traveler
Would recommend
Comment from Hotel Management
16 Sep 2024 by Alaya Resort Ubud Team., Hotel Management
Dear Seung Yeon,Greetings from Alaya Resort Ubud!Thank you for your kind review! We’re thrilled to hear that you found our staff friendly and welcoming and that our location was convenient for exploring Ubud.It’s wonderful to know that you felt at ease as a first-time visitor and that you would recommend us. We truly appreciate your feedback and look forward to welcoming you back on your next visit!Warm RegardsDewi Mas, CHA, CHT.General Manager
by A verified traveler
Posted 27 Aug 2024
Loved my stay! 10/10 recommend
Comment from Hotel Management
28 Aug 2024 by Alaya Resort Ubud Team, Hotel Management
Dear Jasmine,Greetings from Alaya Resort Ubud.Thank you for sharing your review about your recent stay at Alaya Resort Ubud. We are happy to learn that you enjoyed your stay. We believe that your support will inspire more people to visit Alaya Resort Ubud.Once again, thank you for your great support. If travel brings you back to Bali, please make sure Ayala Resort Ubud is on the list. We look forward to welcoming you soon.Warm Regards, Dewi Mas, CHA, CHT. General Manager
