Ratings based on 52 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2024
Hands down one of the most unique places ive staued the city of led this place knows how to treat people excellent must try
by A verified traveler
Posted 15 Jun 2024
by A verified traveler
Posted 9 Feb 2023
Very artsy dining area and rooms. We would highly recommend staying here.
by A verified traveler from Phoenix
Posted 21 Nov 2022
Charming hotel in an otherwise bleak town. Beautiful well appointed room, nice breakfast, bakery/cafe with delicious baked goods including their version of Portuguese pastel de nata.
by A verified traveler
Horrible
Posted 30 Jun 2022 on HotelsThis place was horrible. First room they gave us was infested with ants everywhere. Went down and complained about that. Moved it to the second room where they said they wanted to let us stay for one night. It was a VIP room they sell. They said that they would bring somebody in the next day to exterminate the room that we were in and move us back. Hotel manager left then roaches star coming out from the wall and crawling. We called him back. He just swept live roaches into the hallway. I refuse to stay in that hotel. I left after 1 and 1/2 hours. I left that place. Very unsatisfactory. Very unclean. Poor customer service skills. Absolutely terrible. I was raised in a way with my parents told me if you don't have nothing good to say about something. Don't say nothing at all. But I do not want anyone to experience what I end up experiencing at this place. There is not one thing I can say good. I'm sorry. Not one thing!!!!!!!!! Ended up getting a full refund. That was the best thing about it
by A verified traveler
Beautiful place to stay
Posted 21 Dec 2021 on HotelsLoved everything about this hotel. From the moment you walk in you are surrounded by classy decor and friendly staff. The room was well designed and very comfortable.
by A verified traveler
Posted 27 Sep 2021 on Hotels
by A verified traveler from Bangkok
Posted 4 Oct 2020
Pro-
- Good location.
- Large room
- Decoration
Con-
- Too small bathroom
by A verified traveler
Posted 19 Dec 2019 on Hotels
Comment from Hotel Management
21 Dec 2019 by aong, Hotel Management
Thank you very much for your positive review,we hope you enjoy for staying at Yuu Hotel.
by A verified traveler
Posted 30 Oct 2019
Design one of the most creative I have seen in 30 years' travel in SE Asia.
Comment from Hotel Management
10 Dec 2019 by Rev Team, Hotel Management
Thank you very much for your review,we are very welcome and hope to see you again soon.