Ratings based on 3 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
2.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jul 2019
by A verified traveler
Posted 3 Jan 2020 on Hotels
Lieu très dépaysant.
Très bon accueil et personnel très sympathique. Le lodge est vraiment un éco-lodge avec tous les charmes et inconvénients associés.
Comment from Hotel Management
4 Jan 2020 by Remmy, Hotel Management
Dear Olvier and your great entire family.
Thank you so much for choosing to stay at our Eco camp.
In deed you were character was very much impressive to us. In deed you are kind people. Don't hesitate to suggest our Eco camp to other people.
Once again thank you and welcome.
Best regards
Remmy
by A verified traveler
dont go they ar want extra money
Posted 8 Jul 2019 on Hotelsthere is a no wife and no network
Comment from Hotel Management
16 Jul 2019 by Remmy, Hotel Management
Thank you for the review about my property and services involved.
It is great to hear that.
Sometimes clients may differ in considerations.
For me such a review might be the first one, of course we have low Internet signals, but still we are using internet, if a client need the service we provide with no problem. I am responding to this review sitting at camp connected with wifi named Ngeriv,
About phone signal it all depends on the type of phone owned by a client. I remember I used my simple phone at camp to assist my client to talk to his driver.
And the extra was we ask was for food and travel from the village to Eco camp.
I am not sure if a client was aware if food was not included on the money paid through Expedia.
I don't think if it is possible to offer free transport service to clients for a travel of 34km means to camp and from camp!
Maybe I may say sorry if a my client wasn't be happier, but for us a customer is our priority one.
Thank you.
Best regards
Remmy -- the executive director of Ngerengere River Eco camp.