Ratings based on 980 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Guy at the desk was great. Very good at his job
Comment from Hotel Management
28 Nov 2024 by GM, Hotel Management
Good morning, Braden. thank you for your feedback and we appreciate your compliment about our front desk agent, we also agree he is a great asset to our location, we hope you had a great stay with us, come visit soon!
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by GM, Hotel Management
Good morning, thank you for your rating, we appreciate your feedback. come see us soon!
by A verified traveler from Rayville
Posted 18 Nov 2024
Check-in was easy, our room was very clean, the bed was comfortable and the breakfast choice was very good. We definitely enjoyed our stay and will book with them again if we come back to Tyler
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Hello, Amy! thank you for your feedback, we appreciate you very much, we look forward to seeing you soon, take care!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Thank you for your rating, we appreciate your business!
by A verified traveler from Katy
Posted 16 Nov 2024
The staff was polite, the breakfast was fresh and clean and the room was very clean.
Comment from Hotel Management
19 Nov 2024 by Stephanie, Hotel Management
Thank you for your five star rating. We are delighted that you enjoyed our polite staff, fresh breakfast and very clean room. We appreciate your feedback and your business. We hope to welcome you back soon.
by A verified traveler
Posted 7 Nov 2024
The room was spacious and well appointed, and the bed and bedding were very comfortable. Nice full breakfast and dining space. I'd stay there again if in the area.
Comment from Hotel Management
10 Nov 2024 by GM, Hotel Management
Hello Mary, thank you for choosing us during your stay. We are happy to have met your expectations with our amenities, come visit us soon!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by GM, Hotel Management
Hi Meagan, thank you for your 5/5 rating, we appreciate your feedback!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by GM, Hotel Management
Thank you for your feedback, Xavier, we are happy to hear that you enjoyed your stay with us, come visit soon!
by A verified traveler
Posted 1 Nov 2024
Tyler is a lovely town and there was a wonderful trail just outside this hotel location. Nice
Comment from Hotel Management
4 Nov 2024 by GM, Hotel Management
Hello Darletta! thank you for your feedback, we are happy to hear that you enjoyed our little city, we hope to see you again soon, take care!
by A verified traveler
Posted 30 Oct 2024
Eddie checked us in and was very professional and informative with letting us know thongs we needed to know. Best check in I've had.
Comment from Hotel Management
30 Oct 2024 by GM, Hotel Management
Good morning, Wes,on behalf of Eddie, I'd like to thank you for your compliment, we appreciate our guests, and it helps us continue to provide a pleasant experience for everyone, we hope to see you again soon!
