Ratings based on 139 Verified Reviews
2.5 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2021 on Hotels
The building was in construction. This is the second night I was without a roomi am very disappointed
Comment from Hotel Management
25 May 2021 by Mike, Hotel Management
Hi, Jilton. We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Mike
by A verified traveler
Posted 23 May 2021 on Hotels
Comment from Hotel Management
4 Jun 2021 by Brian, Hotel Management
Hi, Taliah. Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Brian
by A verified traveler
Posted 2 May 2021 on Hotels
Comment from Hotel Management
3 May 2021 by Cheshta, Hotel Management
Hi, Michael! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Jacob
by A verified traveler
Sucks
Posted 29 Apr 2021 on HotelsI made reservations and when I showed up they were closed
Comment from Hotel Management
30 Apr 2021 by Cheshta, Hotel Management
We are extremely sorry to know this, Brandon! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Jacob
by A verified traveler
Posted 24 Apr 2021 on Hotels
They are closed! They don’t even take the time to let anyone know, it shows they have availability until you get there. And says NOT TAKING RESERVATIONS OR WALK INS”
But hotels.com didn’t get the memo!
Comment from Hotel Management
24 Apr 2021 by Bruce, Hotel Management
This is not the experience we would like you to have! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, Bruce
by A verified traveler
Posted 23 Mar 2021 on Hotels
Comment from Hotel Management
24 Mar 2021 by Marie, Hotel Management
Hi, Darren! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Marie!
by A verified traveler
Posted 30 Jan 2021
Comment from Hotel Management
11 Feb 2021 by Bella, Hotel Management
Hi, Domonique! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Bella!
by A verified traveler
Nice, cheap Motel - not Hotel
Posted 21 Jan 2021 on HotelsOutside was typical, old off highway Outdoor Motel. Service was about what you would expect from a cheap Motel. The inside of the room was surprisingly updated and relatively clean. Our room however did not have any towels so I guess no shower....
Comment from Hotel Management
23 Jan 2021 by Marie, Hotel Management
Hi, Steven! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Marie!
by A verified traveler
Posted 12 Jan 2021
Comment from Hotel Management
23 Jan 2021 by Marie, Hotel Management
Hi, Matt! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!
by A verified traveler
Posted 31 Dec 2020 on Hotels
The bedspread was not clean. There were roaches dead and alive. We asked to change rooms. They changed us. But the next was much better.
Comment from Hotel Management
14 Jan 2021 by Marie, Hotel Management
Sorry for the inconvenience, Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests with. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Marie!
