Ratings based on 983 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Enjoyed our stay, excellent
Comment from Hotel Management
11 Nov 2024 by Sophia CSR, Hotel Management
Hi Delaine,It is truly delightful to hear that your stay was thoroughly enjoyable and met your expectations in every way. We look forward to providing you with another exceptional experience on your next visit!
by A verified traveler from Fairfield
Posted 9 Nov 2024
I use to like it but now it’s going downhill.
Comment from Hotel Management
11 Nov 2024 by Sophia CSR, Hotel Management
Hi Desmond,Thank you for sharing your thoughts. We’re sorry to hear that your recent experience didn’t meet the standards you previously enjoyed. Your feedback is important, and we’re committed to addressing any concerns to bring the quality back up to where it should be.
by A verified traveler
Posted 31 Oct 2024
Good
Comment from Hotel Management
31 Oct 2024 by Sophia CSR, Hotel Management
Hi Gilberto,We appreciate your review and are thrilled to know that you had a good experience with us. Your kind words mean a lot to our team and we hope to welcome you back soon.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Sophia CSR, Hotel Management
Hi Moriah,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
by A verified traveler
Posted 23 Oct 2024
Location was excellent it was easy to reach the hospital. We were there for medical reasons. Many eateries within walking distance.
Comment from Hotel Management
25 Oct 2024 by Sophia CSR, Hotel Management
Hi Pamela,We truly appreciate your kind words and are delighted that our prime location served you well during your stay. The convenience of being close to the hospital and within walking distance of numerous eateries is something we’re proud to offer our guests, especially during times when comfort and accessibility are key. Thank you for choosing us, and we hope to provide an equally seamless experience should you stay with us again.
by A verified traveler
Posted 21 Oct 2024
We had a great weekend. The room was nice, clean. Breakfast was nice. Staff was nice. Will stay here again.
Comment from Hotel Management
22 Oct 2024 by Sophia CSR, Hotel Management
Hi Sherry,We are thrilled to hear that you had a wonderful weekend and found your room to be clean and comfortable. It brings us great joy to know you enjoyed our breakfast and the courteousness of our staff. We eagerly anticipate the opportunity to welcome you back for another memorable stay.
by A verified traveler
Posted 20 Oct 2024
Photos showed a recliner in the room but was told they took them out to replace them. Just a big empty spot where recliner should be.
Comment from Hotel Management
20 Oct 2024 by Sophia CSR, Hotel Management
Hi Robert,Thank you for your feedback. We regret that the recliner was no longer available during your stay. Your input is valuable, and we will take it into consideration as we work to enhance the guest experience. We hope to welcome you back in the future.
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Sophia CSR, Hotel Management
Hi Maria,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Sophia CSR, Hotel Management
Hi Latisha,Thank you for your feedback and rating. We are glad to hear that you had a satisfactory experience with us. Please let us know how we can improve to earn a higher rating next time. We look forward to your next visit.
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Sophia CSR, Hotel Management
Hi Jerry,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
