Ratings based on 989 Verified Reviews
3.4 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
1 Jan 2025 by hm, Hotel Management
Dear Wayne, Thank you for your feedback. We are sorry we did not live up to your expectations. We hope you give us another chance in the future to make things right. All the best,
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by hm, Hotel Management
Dear Laura, Thank you for your feedback. We are sorry to see we did not give you a five star experience. We hope you give us another chance in the future. All the best,
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by hm, Hotel Management
Dear Torsten, Thank you for your feedback. We are happy you enjoyed your stay with us. We hope you visit us again soon. All the best,
by A verified traveler
Posted 1 Dec 2024
The location was great. However, that was all that was good about the facility. There were cockroaches in one of the rooms
Comment from Hotel Management
2 Dec 2024 by hm, Hotel Management
Dear Jo-Ann,Thank you for sharing your feedback. While we’re glad to hear you enjoyed our convenient location, we are deeply sorry for the issue you encountered during your stay. The presence of pests is unacceptable, and we take this matter very seriously.Our team has been made aware, and we are taking immediate action to address the situation by thoroughly inspecting and treating the affected area to ensure it does not happen again. We sincerely apologize for the inconvenience and discomfort this caused.We value your input and appreciate the opportunity to improve. If you would like to discuss this further, please feel free to contact us directly. We hope you’ll consider giving us another chance to provide you with the exceptional stay we aim to deliver.all the best,
by A verified traveler
Posted 27 Nov 2024
small room with limited amenities, not properly cleaned.
by A verified traveler
Posted 17 Nov 2024
It was clean ,quiet and great location for everything.
Comment from Hotel Management
24 Nov 2024 by hm, Hotel Management
Dear Tunisia, Thank you so much for your kind review! We're thrilled to hear you enjoyed the cleanliness, peaceful atmosphere, and our convenient location. It means a lot to us that we could provide a great experience for you. We hope to welcome you back soon!
by A verified traveler
Posted 16 Nov 2024
The location of the property was great. Very convenient to shops and restaurants. The room looked like it was painted recently. The room itself was old. The water smelled terrible. There were bugs in the bathroom. Overall it was fine for one night if your expectations are low. It was certainly affordable. I probably would not stay there again.
Comment from Hotel Management
24 Nov 2024 by hm, Hotel Management
Dear Nicole, Thank you for sharing your feedback. We’re glad you appreciated our convenient location and recent updates to the room. However, we’re very sorry to hear about the issues you encountered during your stay. Cleanliness and comfort are top priorities for us, and we’ll address your concerns about the water and bugs immediately with our team to ensure this doesn’t happen again. Your input helps us improve, and we hope you might give us another chance in the future to provide a better experience.All the best,
by A verified traveler
Posted 12 Nov 2024
Nice location, nice and friendly people, old building but maintained.
Comment from Hotel Management
24 Nov 2024 by hm, Hotel Management
Dear John, Thank you for your review! We're so glad you enjoyed our convenient location and the friendliness of our team. While our building has some age, we take pride in maintaining it to ensure a comfortable stay for our guests. We hope to welcome you back again soon!all the best,
by A verified traveler
Posted 4 Nov 2024
Nice
Comment from Hotel Management
4 Nov 2024 by hm, Hotel Management
Dear Chris, Thank you for your feedback. We are happy you enjoyed your stay with us. We hope you visit us again soon. All the best,
by A verified traveler
Posted 25 Oct 2024
Great location, friendly/ helpful staff, clean and hospitable, had a minor problem with shower and they were on it immediately.
Comment from Hotel Management
25 Oct 2024 by hm, Hotel Management
Dear Rosina, Thank you so much for your kind review! We're thrilled to hear you enjoyed our convenient location and that our team made you feel welcomed and well taken care of. Cleanliness and hospitality are top priorities for us, so it's great to know these aspects of your stay stood out. We apologize for the minor shower issue but are happy we could resolve it promptly for you. We hope to welcome you back soon for another wonderful stay!All the best,
