Ratings based on 983 Verified Reviews
3.4 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
It was clean ,quiet and great location for everything.
Comment from Hotel Management
24 Nov 2024 by hm, Hotel Management
Dear Tunisia, Thank you so much for your kind review! We're thrilled to hear you enjoyed the cleanliness, peaceful atmosphere, and our convenient location. It means a lot to us that we could provide a great experience for you. We hope to welcome you back soon!
by A verified traveler
Posted 16 Nov 2024
The location of the property was great. Very convenient to shops and restaurants. The room looked like it was painted recently. The room itself was old. The water smelled terrible. There were bugs in the bathroom. Overall it was fine for one night if your expectations are low. It was certainly affordable. I probably would not stay there again.
Comment from Hotel Management
24 Nov 2024 by hm, Hotel Management
Dear Nicole, Thank you for sharing your feedback. We’re glad you appreciated our convenient location and recent updates to the room. However, we’re very sorry to hear about the issues you encountered during your stay. Cleanliness and comfort are top priorities for us, and we’ll address your concerns about the water and bugs immediately with our team to ensure this doesn’t happen again. Your input helps us improve, and we hope you might give us another chance in the future to provide a better experience.All the best,
by A verified traveler
Posted 12 Nov 2024
Nice location, nice and friendly people, old building but maintained.
Comment from Hotel Management
24 Nov 2024 by hm, Hotel Management
Dear John, Thank you for your review! We're so glad you enjoyed our convenient location and the friendliness of our team. While our building has some age, we take pride in maintaining it to ensure a comfortable stay for our guests. We hope to welcome you back again soon!all the best,
by A verified traveler
Posted 4 Nov 2024
Nice
Comment from Hotel Management
4 Nov 2024 by hm, Hotel Management
Dear Chris, Thank you for your feedback. We are happy you enjoyed your stay with us. We hope you visit us again soon. All the best,
by A verified traveler
Posted 25 Oct 2024
Great location, friendly/ helpful staff, clean and hospitable, had a minor problem with shower and they were on it immediately.
Comment from Hotel Management
25 Oct 2024 by hm, Hotel Management
Dear Rosina, Thank you so much for your kind review! We're thrilled to hear you enjoyed our convenient location and that our team made you feel welcomed and well taken care of. Cleanliness and hospitality are top priorities for us, so it's great to know these aspects of your stay stood out. We apologize for the minor shower issue but are happy we could resolve it promptly for you. We hope to welcome you back soon for another wonderful stay!All the best,
by A verified traveler
Posted 23 Oct 2024
Great location, friendly staff, awesome covered parking, restaurant and bar on same property, surprisingly good price/value, mere steps from the beach!
Comment from Hotel Management
25 Oct 2024 by hm, Hotel Management
Thank you so much for your wonderful review! We're delighted to hear you enjoyed our prime location, friendly team, and convenient covered parking. It’s great to know you found the restaurant and bar on-site to be a nice addition to your stay and appreciated the value we offer. Being just steps from the beach is something we love sharing with our guests, so we're thrilled it made your visit even better. We look forward to welcoming you back for more beachside relaxation soon!All the best
by A verified traveler
Posted 16 Oct 2024
The elevators were out several times during our stay and since i have difficulty climbing stairs there were times when i couldn't access my room. This was very disappointing since i booked 3 rooms specifically to be near my daughter and grandchildren. I expected it to be a bit noisy since we were there during PirateFest but i had to rearrange my plans to enjoy time with my family because of the elevator and stairs. . The parking there is also difficult!
Comment from Hotel Management
18 Oct 2024 by hm, Hotel Management
Dear Lynn,Thank you for taking the time to share your experience. We're sincerely sorry to hear about the difficulties you encountered during your stay, particularly with the elevator outages and the challenges they caused. We understand how frustrating this must have been, especially given your specific needs and plans to be close to your family. This is certainly not the experience we want for any of our guests, and we will be addressing this issue with urgency to prevent future disruptions.We also apologize for the parking situation and understand how that added to your frustrations. We're continuously looking for ways to improve accessibility and convenience for all of our guests, and your feedback will be shared with our team for review.We hope you'll consider staying with us again in the future, so we can provide you with the more comfortable and hassle-free experience you deserve.Best regards,
by A verified traveler
Posted 13 Oct 2024
The property is not maintained very well and the prices are above average to stay there.
Comment from Hotel Management
18 Oct 2024 by hm, Hotel Management
Dear Velma,Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations, particularly regarding the property's maintenance and pricing. Please know that we are continually working to improve our facilities, and your comments are invaluable in helping us identify areas where we can enhance our guests' experience.Regarding pricing, we strive to offer competitive rates that reflect the quality and convenience of our location. However, we understand your concerns and will review our pricing structure to ensure it aligns with the value we aim to provide.We hope you'll give us another chance to better serve you in the future.Best regards,
by A verified traveler
Posted 3 Oct 2024
Good value nice pool.Friendly staff.
Comment from Hotel Management
7 Oct 2024 by HM, Hotel Management
Dear Sherman, Thank you for your feedback. We are happy you enjoyed your stay with us. We hope you visit us again soon. All the best,
by A verified traveler
Posted 2 Oct 2024
The hotel and room were dirty and in great need of repairs.
Comment from Hotel Management
7 Oct 2024 by HM, Hotel Management
Dear Shawna, Thank you for taking the time to share your feedback with us. We sincerely apologize for the cleanliness and maintenance issues you experienced during your stay. This is not the standard we strive to uphold, and we appreciate you bringing it to our attention.Please know that we are committed to improving our facilities and services. Your comments will be shared with our management team to ensure that necessary repairs are made and that our cleaning standards are reinforced.We hope to have the opportunity to welcome you back in the future, providing you with the quality experience you deserve.Best regards,
