Ratings based on 581 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Property was very nice and clean. Staff was extremely helpful and polite
Comment from Hotel Management
12 Nov 2024 by GM Two Harbors, Hotel Management
Thanks for the feedback on your recent stay Gary.
by A verified traveler
Posted 27 Oct 2024
Easy to get around inside the hotel and everything outside is near by.
Comment from Hotel Management
10 Nov 2024 by GM Two Harbors MN, Hotel Management
Thanks for choosing to stay with us Jim.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by GM Two Harbors, Hotel Management
Youa, Sorry you were disappointed in your stay. You haven't provided me with any details of where we fell short doing your stay so I am unable to know where we could improve.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
24 Oct 2024 by GM Two Harbors, Hotel Management
Thanks for choosing to stay with us Eric.
by A verified traveler from Waconia
Posted 19 Oct 2024
Average hotel, overpriced for what we got, but I suppose that's the area this time of year. The kids were disappointed in the temperature of the pool (too cold) considering we chose a hotel specifically with a pool.
Comment from Hotel Management
20 Oct 2024 by GM Two Harbors, Hotel Management
Brianna, I am sorry to hear that your kids didn't like the temperature of the pool. We keep our pool at 84 degrees and this is not a common complaint from our guests.
by A verified traveler
Posted 17 Oct 2024
Predatory pricing. Price of room was more than twice normal
Comment from Hotel Management
19 Oct 2024 by GM Two Harbors, Hotel Management
Thanks for the feedback Randal.
by A verified traveler
Posted 17 Oct 2024
Felt like the amenities were in lockdown. You had to ask for an ice bucket or a towel for the pool. Beds were horrible. I was told they might replace them next year. Breakfast was limited at 9 am and had to ask for anything that was out. No one at front desk most of time. Area was in a good spot to drive out to see waterfalls and come back to rest!
Comment from Hotel Management
19 Oct 2024 by GM Two Harbors, Hotel Management
Thanks for the feedback Kris. Our Pool Towels are located in the pool area so I am not sure why you needed to ask for one unless we had been busy and ran out in the pool area. Our front desk staff do so much more than help guests at the front desk, most of the time we are busy in back doing laundry but always available to help our guests with anything they need.
by A verified traveler
Posted 14 Oct 2024
Would recommend
Comment from Hotel Management
20 Oct 2024 by GM Two Harbors, Hotel Management
Thanks for staying with us Amy.
by A verified traveler
Posted 13 Oct 2024
The property was well-maintained
Comment from Hotel Management
20 Oct 2024 by GM Two Harbors, Hotel Management
Thanks for staying with us.
by A verified traveler from OWATONNA
Posted 12 Oct 2024
Price was pretty high for this type of hotel but probably due to seasonality of area.
Comment from Hotel Management
20 Oct 2024 by GM Two Harbors, Hotel Management
Craig, You are correct, we have less demand in the winter and early spring so rooms are less expensive. Thanks for staying with us.
