Ratings based on 981 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Great location. Friendly staff and lots to do.
by A verified traveler
Posted 30 Dec 2024
House keeping didnot do the job properly. No floor was vaccum full of dust n hair. Room was very old condition so there were lots of insects flies n something like group of termites inside n out of door where entrance. However pool beach staff were wonderful. We had a lovely 3 days except room. not happy with that much money charged.
by A verified traveler
Posted 15 Dec 2024
Perfect family place to stay. Throughly enjoyed using the facilities - kayaking, the catamaran and the pool. There are also activities scheduled that the kids can do. We would definitely like to return for a longer stay (we did just a night). The property itself is surrounded by bushland and kangaroos everywhere. Feels very special. The room itself is ok. Not amazing, but clean and does the job. Staying here is more for what you can do and the beautiful surrounds than the room. Breakfast was great.
by A verified traveler
Posted 2 Dec 2024
Nice and clean. Good pool. Nice restaurant next to pool but lack ambience at night inside with no table service that was disappointing. Needed to pay first and take a number. Food was slow and waiting an hour.
Comment from Hotel Management
11 Dec 2024 by Lea, Hotel Management
Dear Kathryn, Thank you for taking the time to leave a review. We’re glad to hear you enjoyed the cleanliness of the resort, the pool, and the restaurant by the poolside.We truly appreciate your feedback regarding the dining experience. Your comments have been shared with our team, and we will certainly look into ways to improve the overall dining experience.We hope to have the opportunity to welcome you back and provide an even better experience next time. Thank you again for your valuable feedback.Warm regards,LeaDuty Manager, Novotel Sunshine Coast Resort
by A verified traveler
Posted 28 Nov 2024
Property requires some serious renovations in areas
by A verified traveler
Posted 6 Nov 2024
The scenery of this property is amazing.
by A verified traveler
Posted 5 Nov 2024
I love the place myself and the kids had a blast.
Some constructive criticism, some staff members are friendly others not so much.
Disappointed when I got back to my room the afternoon and my room was not made up and beds where not made properly. I love coming back to a fresh clean room.
by A verified traveler
Posted 23 Oct 2024
Resort is beautiful and location is wonderful. The room however is very basic and dated .
by A verified traveler
Posted 17 Oct 2024
👍
by A verified traveler
Posted 17 Oct 2024
Great property, good food options and great quite location - will highly recommend
