Ratings based on 982 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from LONDON
Posted 14 Jan 2025
Not going to stay there again
by A verified traveler
Posted 11 Jan 2025
by A verified traveler
Posted 9 Jan 2025
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by A verified traveler
Posted 4 Jan 2025
Nice and quiet area.
A lot of kids so not quiet at the resort.
by A verified traveler
Posted 3 Jan 2025
The room was not serviced everyday and when it was, they failed to refill the hand soap and vacuum completely. The bathroom was also not cleaned.
by A verified traveler
Posted 2 Jan 2025
Great location. Friendly staff and lots to do.
by A verified traveler
Posted 30 Dec 2024
House keeping didnot do the job properly. No floor was vaccum full of dust n hair. Room was very old condition so there were lots of insects flies n something like group of termites inside n out of door where entrance. However pool beach staff were wonderful. We had a lovely 3 days except room. not happy with that much money charged.
by A verified traveler
Posted 15 Dec 2024
Perfect family place to stay. Throughly enjoyed using the facilities - kayaking, the catamaran and the pool. There are also activities scheduled that the kids can do. We would definitely like to return for a longer stay (we did just a night). The property itself is surrounded by bushland and kangaroos everywhere. Feels very special. The room itself is ok. Not amazing, but clean and does the job. Staying here is more for what you can do and the beautiful surrounds than the room. Breakfast was great.
by A verified traveler
Posted 2 Dec 2024
Nice and clean. Good pool. Nice restaurant next to pool but lack ambience at night inside with no table service that was disappointing. Needed to pay first and take a number. Food was slow and waiting an hour.
Comment from Hotel Management
11 Dec 2024 by Lea, Hotel Management
Dear Kathryn, Thank you for taking the time to leave a review. We’re glad to hear you enjoyed the cleanliness of the resort, the pool, and the restaurant by the poolside.We truly appreciate your feedback regarding the dining experience. Your comments have been shared with our team, and we will certainly look into ways to improve the overall dining experience.We hope to have the opportunity to welcome you back and provide an even better experience next time. Thank you again for your valuable feedback.Warm regards,LeaDuty Manager, Novotel Sunshine Coast Resort
by A verified traveler
Posted 28 Nov 2024
Property requires some serious renovations in areas
