Ratings based on 960 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
The heater was not working properly. Hot in November. No turn down, just on or off. The office was able to give us a box fan to use.
Comment from Hotel Management
26 Nov 2024 by Brand Experience Team, Hotel Management
Hi Ken,Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. Maz K.#Team6
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Shogo,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Cathy,Thank you for the excellent rating!! Maz K.#Team6
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Noisy, run down, thermostat broken so heat would not turn off, tepid water. The last time I’ll care that they'll ‘leave the light on’ for me.
Comment from Hotel Management
15 Nov 2024 by Brand Experience Team, Hotel Management
Hi Andre,Thank you for your feedback. We appreciate your comments and continuously strive to enhance our guest experience. If there are specific details you would like to share, please do not hesitate to contact us. Maz K.#Team6
by A verified traveler
Posted 13 Nov 2024
This property was very run down.
The area wasn’t very welcoming.
Comment from Hotel Management
14 Nov 2024 by Brand Experience Team, Hotel Management
Hi Greg,Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Maz K.#Team6
by A verified traveler
Posted 10 Nov 2024
Good place to rest for the night
Comment from Hotel Management
12 Nov 2024 by Brand Experience Team, Hotel Management
Hi Ruel,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
by A verified traveler
Posted 5 Nov 2024
Lots of flies. When brought to their attention, all they could say was we have no extra rooms to move you, we have a fly swater down here and we're probably the ones that let them in. Husband went down and they did finally move us. Plus they put us over the washing mahjong which shook the whole room.
Comment from Hotel Management
6 Nov 2024 by Brand Experience Team, Hotel Management
Hi Shannon,Thank you for your feedback. We appreciate you bringing this matter to our attention. If you have any further details or concerns you would like to share, please contact us. Maz K.#Team6
by A verified traveler
Posted 5 Nov 2024
This was a nice affordable place that did the job!
Comment from Hotel Management
6 Nov 2024 by Brand Experience Team, Hotel Management
Hi Emily, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon! Natalie #Team6
by A verified traveler
Posted 4 Nov 2024
