Ratings based on 980 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
This property is reasonably priced, staff accommodating, safe area and as clean as any other property in the desert!!
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello PEGGY,We are pleased to hear that you found our property to be reasonably priced and enjoyed our accommodating staff. Your safety and comfort are our top priorities. Thank you for acknowledging the cleanliness of our hotel, we appreciate your feedback.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Jacqueline,We regret to hear about your experience at our hotel. Please contact us directly to provide more details so we can address any issues you encountered. We value your input and hope to improve your impression of our property in the future.
by A verified traveler
Posted 12 Nov 2024
If you are looking for a place to stay that should be condemned and demolished for being unkept and outdated then stay here.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Robert, We're sorry to hear you did not find our hotel to your liking. Your feedback is important to us for future improvements. We recommend reaching out to management directly to further discuss your concerns.
by A verified traveler
Posted 10 Nov 2024
First time being here was 21 years ago. Always liked this place.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Kang,We are thrilled to hear that you've been a long-time guest and have enjoyed your visits over the years. Your loyalty is truly appreciated, and we hope to continue exceeding your expectations in the future. Thank you for choosing us as your preferred accommodation.
by A verified traveler
Posted 9 Nov 2024
I was not given my statement
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello mike,We apologize for any inconvenience caused during your stay. For further assistance with your statement, please contact our management team directly. Thank you for bringing this to our attention, and we appreciate your feedback.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Quinn,We're thrilled to hear you had a fantastic stay at our hotel! We look forward to welcoming you back soon for another wonderful experience.
by A verified traveler
Posted 5 Nov 2024
The room and location suited my basic needs, but I was disappointed. The photos online do not match what you get. It’s definitely more rundown in person and kind of a place I wouldn’t want to hangout in general. It seemed fairly dirty, overall. The continental breakfast was very slim pickings and the food looked old and stale, I wouldn’t recommend relying on them for your breakfast. Positives: It was mostly quiet for my stay and there were restaurants and grocery stores within short driving distances. I went and bought groceries instead of eating their provided breakfast. The staff was very nice and helpful.
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Chelsey, We appreciate your feedback and are glad you found the location suitable. We're sorry to hear the room did not meet your expectations. We strive to accurately represent our accommodations online. Your comments regarding the breakfast and cleanliness will be shared with our team for improvements. It's great to hear our staff was helpful during your stay. We hope you consider reaching out to management directly with any further concerns.
by A verified traveler
Posted 4 Nov 2024
Excellent, clean room with all mod cons. Good breakfast. One star off cos a bit mouldy in the sealant round edge of bathtub and drain hole needs renewing.
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello John, Thank you for your feedback, we are glad you enjoyed our amenities. We have noted your comments regarding the bathroom and will address them with our team for improvement. Your input helps us enhance our guest experience and we appreciate your valuable comments.
by A verified traveler
Posted 3 Nov 2024
Ok
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello VICTOR,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.
by A verified traveler
Posted 29 Oct 2024
The property is in a horrible condition. Pigeon poop on the stairs have not been cleaned foe weeks, the pool has green stuff on the floor, the hot tub is in disrepair probably for weeks, the entrance to the stairs have not been cleaned for weeks, the laundromat and vending machines by the pool is like a homeless shelter, …. Do not recommend it. I would give it a zero if i could
Comment from Hotel Management
30 Oct 2024 by Manager, Hotel Management
Hello Bijoyendra, We're sorry to hear about your experience at our hotel. We take all feedback seriously and encourage guests to reach out directly to address any concerns. Your comments will be shared with the team to ensure we continuously improve our services. Thank you for bringing this to our attention.
