Ratings based on 43 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Feb 2023 on Hotels
Comment from Hotel Management
13 Feb 2023 by Valamar Obertauern Hotel, Hotel Management
Sehr geehrter Herr Paul, Vielen Dank, dass Sie sich Zeit für diese nette Bewertung genommen haben. Wir hoffen, Sie im Valamar Obertauern Hotel wieder begrüßen zu dürfen. Herzliche Grüße,Peter JaguditsHoteldirektor
by A verified traveler
Posted 11 Mar 2019 on Hotels
Hotel staff in any and all positions appeared extremely friendly and service oriented. Distance to the ski slopes is a marginal 50M or so. Hotel management pays attention to details. Breakfast and dinners in restaurant are diverse and of excellent quality. Not all serving staff may be fluent in either German or English, however, all are eager to overcome any shortcomings with enthusiasm and a very positive attitude. The Classic Quadruple Room appeared a bit small but otherwise, very clean, well maintained and equipped. Overall, this hotel is a great place to stay!
by A verified traveler
Very clean and comfortable Hotel
Posted 4 Feb 2019 on HotelsGreat Hotel in Obertauern for Families and Couples to stay. Everything was very clean and well maintained. The room was a bit small but this is not unusual for an Austrian ski resort. We had breakfast and dinner booked - both were ok. The vegetarian options are a bit limited...
The staff were mostly not locals but very friendly and helpful. A plus: The room was ready early and we were able to hit the slopes the day of arrival.
Overall I can recommend the the Valmar :)
by William
Great location and good meals included
Posted 24 Feb 2017 on HotelsEnjoyed my stay at the hotel very much. Ski lifts are convenient, and meals Included with room are very good. Solid four star hotel. Wellness area very nice too.
Recommended
for Everyoneby A verified traveler
Posted 11 Dec 2016
Service was exceptional, better than any luxury hotel I've ever stayed in. The staff really went above and beyond. Very nice hotel in a good location.
by Anna from London
Excellent service and good value for money
Posted 22 Dec 2015 on HotelsWe stayed at the hotel at the beginning of the skiing season and there were not many people. The hotel was cheaper than all other 4 star hotel in the area but we found it very good value for money. The service was excellent and I was particularly impressed by the attention of the restaurant's staff to my specific dietary requirement (gluten free). I only mentioned it once, but on all other days I was given a special meal and was advised which dishes I can/cannot eat. Moreover, without being asked the chef even ordered some gluten-free bread for me for breakfast and made a moussaka with gluten-gree bechamel sauce. The only small wrinkle was the shower in the room: either the water pressure was not very strong or the shower cap was not very good.
by A verified traveler
Posted 27 Jan 2024 on Hotels
by A verified traveler
Posted 20 Mar 2023
it´s not a typicall Austrian Hotel, summer feelings (Valamar Style), service was not helpfull - Meal was ok, but not typicall, service not able to exlain the menu....
Comment from Hotel Management
20 Mar 2023 by Valamar Obertauern Hotel, Hotel Management
Dear Mr. Thomas, Thank you for your booking in our Valamar ObertauernHotel and for sharing this detailed review with us. You are right, we are not a typical family-lead hotel nevertheless our offer and services are on a good four-star level with Valamar "style". Im sorry to hear, that you werent satisfied with the service level and I will inform our restaurant manager to ensure according steps for better service-level. We are offering daily some typical austrian dish together with mediterranean food and as a third option something for vegetarians. This is our main concept in our Maremonti restaurant, where different kitchen styles of the Alp-Adria region should be displayed.We will use your input and discuss your valuable comments with our staff. Warm regards,Peter JaguditsHotelmanager
by A verified traveler
Posted 13 Mar 2020
Comment from Hotel Management
29 Apr 2020 by Peter Jagudits, Hotel Management
Sehr geehrte Anonymous,
Vielen Dank, dass Sie sich Zeit für diese Bewertung genommen haben. Es ist schön, solche positiven Feedbacks zu bekommen. Wir hoffen, Sie schon bald wieder bei uns im Valamar Obertauern Hotel begrüßen zu dürfen.
Herzliche Grüße,
Peter Jagudits
Geschäftsführer
by A verified traveler
Posted 4 Mar 2020
Mooie kamer, erg netjes. Goede faciliteiten; skiopslag, sauna, relaxruimte. Halfpension: uitgebreid ontbijtbuffet, ‘s avonds meerkeuze voor en hoofdgerecht. ‘s Middags gratis thee en koffie met hapjes.
Comment from Hotel Management
27 Apr 2020 by Peter Jagudits, Hotel Management
Beste Anoniem,
Bedankt voor het boeken bij het Valamar Obertauern Hotel en uw feedback. We zijn blij om uw geweldige opmerkingen te horen. We zijn nog meer gemotiveerd om de best mogelijke service te bieden.
Bedankt voor de lof voor ons culinaire concept, evenals onze apparatuur en service-activiteiten.
We hopen je snel weer te zien in het Valamar Obertauern Hotel.
Met vriendelijke groet,
Peter Jagudits
CEO
