Ratings based on 649 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Richlands
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Tweed Ultima Apartments, Hotel Management
Hi Jeffrey, thank you for taking the time to review us from your stay in October. Please give us a call to discuss the poor score as it seems very unusual to our common guest guest experience.
by A verified traveler
Posted 5 Nov 2024
good value
Comment from Hotel Management
5 Nov 2024 by Tweed Ultima Apartments, Hotel Management
Hi John,Thank you for taking the time to review us we really appreciate it and we agree that we are such great value at Tweed Ultima Apartments. See you again soon.
by A verified traveler
Posted 20 Oct 2024
Great apartment, bigger than we expected. Excellent location close to shops and beaches.
Comment from Hotel Management
21 Oct 2024 by Tweed Ultima Apartments, Hotel Management
Hi Diego, thank you so much for taking the time to review us it genuinely makes a difference to our independent business. We agree with you that the apartments are really spacious and so well located. Come visit again soon.
by A verified traveler
Posted 13 Oct 2024
We stayed at Tweed Ultima with our two daughters and the apartment was fantastic. Check in after hours was super easy instructions easy to follow, we even got a text before checking in that our apartment was ready along with the instructions for after hours.
Apartment was clean, spacious, had everything that we could ever need to feel like home was made available to us. We even saw a slow cooker in the cupboard so you can cook meals with no problems at all.
I work from home so whilst at the apartment I had a desk, WIFI so I could work with no problem during our stay.
Easy walking distance to everything, shops, restaurants, beach etc.
Check out easy. Staff were very friendly and helpful. Parking was a breeze.
Would definitely stay here again and will be recommending to friends and family.
Comment from Hotel Management
14 Oct 2024 by Tweed Ultima Apartments, Hotel Management
Hi Cilla, thank you so much for taking the time to review us. What a great review it is; we agree that the spacious apartments are so well located and equipped. We are especially happy to hear of such a positive guest experience we look forward to your next visit with us.
by A verified traveler
Posted 11 Oct 2024
Really impressed with our stay. Everything is just right in these apartments. No flaws. Highlights include the large kitchen, 50mbps internet, strong shower pressure and fast lifts, spacious car park. Very quiet and the ultimate location. Bravo!
Comment from Hotel Management
13 Oct 2024 by Tweed Ultima Apartments, Hotel Management
Thank you Anthony for reviewing us; it makes a real difference to a small independent business like ours. Great review, we agree will everything stated - we look forward to you next stay with us soon.
by A verified traveler
Posted 6 Oct 2024
Lovely apartment, clean with beautiful views. Ready to walk to beaches and restaurants. Enjoyed our stay and would stay again.
Comment from Hotel Management
7 Oct 2024 by Tweed Ultima Apartments, Hotel Management
Thank you Anna for the great review, we appreciate the time taken to post it. We agree our apartments are so beautiful and well located. See you again soon.
by A verified traveler
Posted 3 Oct 2024 on Wotif
We enjoyed our stay at the Ultima Appartments and would definitely go back!
Comment from Hotel Management
3 Oct 2024 by Tweed Ultima Apartments, Hotel Management
Thank you so much for reviewing us Chris - we look forward to your next stay with us.
by A verified traveler
Will be back
Posted 21 Sep 2024 on HotelsWe loved the apartment and would stay again.
Comment from Hotel Management
21 Sep 2024 by Tweed Ultima Apartments, Hotel Management
Hi Martine, thank you so much for taking the time to review us - we really appreciate it. We look forward to your next stay with us
by A verified traveler
Posted 9 Sep 2024 on Wotif
The apartment was roomy, clean, with huge bi-fold doors to a large verandah with great views. It was a very short walk to shops, beach, restaurants, etc...I will definitely be coming back!
Comment from Hotel Management
9 Sep 2024 by Tweed Ultima Apartments, Hotel Management
Hi Tamara, thank you for taking the time to review us we truly appreciate it. We agree with you the location is amazing and the apartments are so spacious. We look forward to your next visit.
by A verified traveler
Posted 30 Aug 2024
I gave 3 out of 5 because of cleanliness it needed a bit more attention to detail especially the bathrooms. The other star is for the room smelling like cigarette butts eg a smokers apartment. Initially we didn’t smell it on arrival but it was so obvious when we left the room and went shopping and on our return we needed to air out the rooms. However I would like to say that the owners are so lovely and accommodating especially when we booked last minute and arrived at 9pm when our flights home were cancelled. They were also helpful to call a taxi for us when we were transferring to another hotel in surfers paradise. Thank you.
Comment from Hotel Management
3 Sep 2024 by Tweed Ultima Apartments, Hotel Management
Hi Karen, thank you for taking the time to review us. We are happy to hear that you enjoyed great customer service under the last minute circumstances.Our building and all apartments a smoke-free; it is extremely unusual that this is to occur. Thank you for your feedback we will speak with housekeeping about this.
