Ratings based on 319 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
In a one bedroom cabin. Spacious enough and comfortable. Cooking area and kitchen pretty compact so maybe not suitable for a long stay if you plan to do a lot of cooking. Nice pool and playground area if you have kids
Comment from Hotel Management
29 Oct 2024 by Ingenia, Hotel Management
Hi Peter,Thank you for providing your feedback after your recent stay at Kingslciff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 1 Oct 2024
Cabins needing renovation
Comment from Hotel Management
2 Oct 2024 by Ingenia, Hotel Management
Hi Mary,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 24 Sep 2024
The staff at this place are so friendly and helpful. Thanks!
Comment from Hotel Management
30 Sep 2024 by Ingenia, Hotel Management
Hi Sean,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 11 Aug 2024
We stayed in a cabin, but as a pre entry form we had to sign a form to say that its not recommended top bunks for under 9 years, and when booking they knew our eldest child was 6. However with 3 children and 1 bunk and 1 single, our eldest had to go on the top bunk. Which when we arrived the top bunk was not sheeted as the other 2 beds were. And none of the kids beds had the top sheet or quilt made, so my husband and i had quite a task once arrived. But i also had a 6 yr old forced to sleep on a bed which had signs in the cabin and i had to sign on pre arrival that under 9 were not allowed to sleep on. Then there were just little things like we were given one face washer for a family of 5. The dishwashing liquid is so watered down it barely made bubbles. We had 3 bowls for 5 cereal eaters. We were left with dirty pots and pans to use. The standard was average. There was mould in the tile grout and ceiling in the bathroom. It was just average.
Comment from Hotel Management
26 Aug 2024 by Ingenia, Hotel Management
Hi Shannon,Thank you for providing your feedback after your recent stay at Kingscliff.We appreciate your feedback and have let our team know of your experience. Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 8 Aug 2024 on Wotif
Easy access, pleasant staff, prompt service and family friendly.
Comment from Hotel Management
26 Aug 2024 by Ingenia, Hotel Management
Hi Serina,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Weekend getaway
Posted 4 Aug 2024 on HotelsAmazing stay very quite park great comfortable bed ,kitchen had everything you needed ,great shower area ,on-site bbq area and seating.easy checkin
Comment from Hotel Management
5 Aug 2024 by Ingenia, Hotel Management
Hi Leann,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 29 Jul 2024 on Wotif
Comment from Hotel Management
5 Aug 2024 by Ingenia, Hotel Management
Hi Cara,Thank you for providing your feedback after your recent stay at Kingscliff.We also appreciate your feedback and have let the team know of your experience. Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 19 Jul 2024 on Hotels
Extremely helpful reception staff, our parking was difficult & the lady went out of her way to help. Only issue was that there was a light bulb missing in the above bed reading lights & the mattress dipped in the middle, even so, I certainly recommend this place. Checked a price from a caravan park up the road at Tweed & it was $77 more expensive & we only had a cabin.
Comment from Hotel Management
22 Jul 2024 by Ingenia, Hotel Management
Hi Loraine,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 14 Jul 2024
The manager Rachel very professional and great personality, will definitely stay again.
Comment from Hotel Management
16 Jul 2024 by Ingenia, Hotel Management
Hi Stephen,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler
Posted 10 Jul 2024 on Wotif
All g
Comment from Hotel Management
12 Jul 2024 by Ingenia, Hotel Management
Hi Charles,Thank you for providing your feedback after your recent stay at KingscliffWe are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
