Ratings based on 325 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
The one bedroom cabin is well laid out with a recent update (good huge sofa, good blinds, nice flooring, lots of windows). Perfect for our one night stopover. The only thing was the mattress was very soft.
Comment from Hotel Management
11 Dec 2024 by Ingenia, Hotel Management
Hi Frances,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 6 Dec 2024
The cabin was good value and property was well maintained. 4.30 pm closure at check-in with no after-hours alternative presents a problem to long distance travellers.
Comment from Hotel Management
11 Dec 2024 by Ingenia, Hotel Management
Hi Richard,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 29 Nov 2024
Overall good
Comment from Hotel Management
2 Dec 2024 by Ingenia, Hotel Management
Hi Ron,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 24 Oct 2024
In a one bedroom cabin. Spacious enough and comfortable. Cooking area and kitchen pretty compact so maybe not suitable for a long stay if you plan to do a lot of cooking. Nice pool and playground area if you have kids
Comment from Hotel Management
29 Oct 2024 by Ingenia, Hotel Management
Hi Peter,Thank you for providing your feedback after your recent stay at Kingslciff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 11 Oct 2024 on Hotels
Comment from Hotel Management
17 Oct 2024 by Ingenia, Hotel Management
Hi Shiqi,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 1 Oct 2024
Cabins needing renovation
Comment from Hotel Management
2 Oct 2024 by Ingenia, Hotel Management
Hi Mary,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 24 Sep 2024
The staff at this place are so friendly and helpful. Thanks!
Comment from Hotel Management
30 Sep 2024 by Ingenia, Hotel Management
Hi Sean,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 6 Sep 2024 on Hotels
Comment from Hotel Management
30 Sep 2024 by Ingenia, Hotel Management
Hi Tracey,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 5 Sep 2024 on Wotif
The cabin was as expected and the staff were friendly and helpful
Comment from Hotel Management
30 Sep 2024 by Ingenia, Hotel Management
Hi Stephen,Thank you for providing your feedback after your recent stay at Kingscliff.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 11 Aug 2024
We stayed in a cabin, but as a pre entry form we had to sign a form to say that its not recommended top bunks for under 9 years, and when booking they knew our eldest child was 6. However with 3 children and 1 bunk and 1 single, our eldest had to go on the top bunk. Which when we arrived the top bunk was not sheeted as the other 2 beds were. And none of the kids beds had the top sheet or quilt made, so my husband and i had quite a task once arrived. But i also had a 6 yr old forced to sleep on a bed which had signs in the cabin and i had to sign on pre arrival that under 9 were not allowed to sleep on. Then there were just little things like we were given one face washer for a family of 5. The dishwashing liquid is so watered down it barely made bubbles. We had 3 bowls for 5 cereal eaters. We were left with dirty pots and pans to use. The standard was average. There was mould in the tile grout and ceiling in the bathroom. It was just average.
Comment from Hotel Management
26 Aug 2024 by Ingenia, Hotel Management
Hi Shannon,Thank you for providing your feedback after your recent stay at Kingscliff.We appreciate your feedback and have let our team know of your experience. Warm Regards,Ingenia Holiday Parks
