Ratings based on 5 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Friendly
Posted 8 Feb 2024 on HotelsWe had a very good stay. It was very clean, the room was very spacious with a great view of the river. Big variety for breakfast and delicious.
Comment from Hotel Management
12 Feb 2024 by Nguyen Van An , Hotel Management
We would like to thank you for your valuable time to share your hotel experience. I was very happy to read this review especially for his recognition of the comfort and quality of the hotel's rooms and breakfast. This is what motivates us in our customer service journey. Thank you very much and look forward to welcoming you back to your hotel in the near future! Respect! Nguyen Van An Hotel General Manager
by A verified traveler
Avoid this old, run down Hotel
Posted 1 Aug 2023 on HotelsThis is an old, worn out Hotel that has been partially refreshed with cheap, nasty fake woodgrain fittings. The carpet in our room should have been replaced ten years ago. The bed was really old, mattress collapsed and you could feel the springs. The breakfast offering was disgusting, limited, not hot where it is supposed to be hot. Broken chairs (legs wobbly), dead flies all over the floor, and lazy staff standing around talking and using their phones. I do not know who is writing 10/10 Reviews but they have no idea what they are talking about. Room cleaning staff were nice - the only positive.
Comment from Hotel Management
1 Aug 2023 by Alex Nguyen ̣Mr. - Hotel General Manager, Hotel Management
Dear Mr. Gordon WalkerIt is our appreciation to get your review on our hotel services. We are so sorry about your bad experience when staying with us. We will seriously take this matter and assess the whole hotel services. Besides, we will double check with relevant departments, require staff to fix all problems that mentioned in your feedback. With all our goodwill, we do hope to get your sympathy and expect to welcome you again at Muong Thanh Tuyen Quang in future. We commit to bring you the best of our services and satisfy as well.We looking forward to hear from youBest regards,
by A verified traveler
Posted 23 Dec 2019 on Hotels
by A verified traveler
Just perfect!
Posted 2 Sep 2019 on HotelsDid a three week travel to Vietnam, and this hotel was the absolute best.
by A verified traveler
La fête des lumières
Posted 14 Sep 2018 on HotelsTuyen Quang ville du Nord Vietnam, paisible et accueillante, le marché vaut le détour pittoresque. À la mi septembre c’est la fête des lumières à voir des chars colorés fabriqués par les locaux, superbe.
