Ratings based on 503 Verified Reviews

4.2 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Gerente General, Hotel Management
Hola Jabobo.Gracias por dejarnos la evaluación de tu reciente estancia, nos da gusto saber que la disfrutaste.Espero que cuando regreses a la ciudad vuelvas a hospedarte con nosotros.Saludos...
4 out of 5
by A verified traveler

Posted 20 Jul 2024
Comment from Hotel Management
11 Aug 2024 by Gerente General, Hotel Management
Hola Gonzalo.Gracias por tu evaluación. Esro que nos visites de nuevo pronto.Saludos...
4 out of 5
by A verified traveler from New Braunfels

Posted 3 Jul 2024
Close to Walmart and on the side of the city to access the airport.
Comment from Hotel Management
3 Jul 2024 by GG, Hotel Management
Hi Elena.Thank you very much for sharing your comments about your recent stay.We hope to receive you again soon.Saludos...
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Comment from Hotel Management
19 Jun 2024 by GG, Hotel Management
Hola Uvilma.Gracias por tu evaluación! Oajala regreses pronto.Saludos...
5 out of 5
by A verified traveler

Posted 31 May 2024
Comment from Hotel Management
18 Jul 2024 by GG, Hotel Management
Hola Gabriel, gracias por la evaluación.
4 out of 5
by A verified traveler

Posted 27 Apr 2024 on Hotels
Comment from Hotel Management
28 Apr 2024 by Rigoberto Izquierdo , Hotel Management
Muchas gracias por su evaluacion y le esperamos muy pornto nuevamente
1 out of 5
by A verified traveler from Covina

Posted 17 Feb 2024
There was a blockade in Tuxtla, we never made it to the hotel, we had to get a room in Chiapas De Corza and wait it out, plus the police shot someone during the blockade, we were not going anywhere near Tuxtla, I called to ask for a refund they basically said too bad you paid already!!
Comment from Hotel Management
17 Feb 2024 by Rigoberto Izquierdo , Hotel Management
Lamentamos mucho la situación, comuniquese con expedia directamente
1 out of 5
by A verified traveler

Posted 14 Dec 2023
Comment from Hotel Management
9 Jan 2024 by General Manager, Hotel Management
Srita Shelley Nos gustaria saber mas sobre el servicio que se le proporciono
5 out of 5
by A verified traveler

Posted 25 Nov 2023
Value for money and amazing stay iverall
Comment from Hotel Management
9 Jan 2024 by General Manager, Hotel Management
Le agradecemos mucho por su evaluacion y le esperamos muy pronto
4 out of 5
by A verified traveler

Posted 22 Nov 2023 on Hotels
Comment from Hotel Management
25 Nov 2023 by Rigoberto Izquierdo , Hotel Management
Muchas gracias por su evaluación, le esperamos muy pronto