Ratings based on 27 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Miami Beach
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback with us. We appreciate your kind words and are glad to hear that you enjoyed your stay at OYO Rooms.
Our team works diligently to ensure that our guests have a comfortable and pleasant experience, and we're delighted that we were able to meet your expectations. Your recommendation means a lot to us!
Please feel free to reach out to us at guestsupport.na@oyorooms.com if you have any further questions or require any assistance. We're here to help!
Warm regards,
Team OYO
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We apologize for any inconvenience you may have experienced during your stay. We constantly strive to improve our services and your feedback helps us in that effort. If there is anything we can do to assist you further, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
16 Sep 2024 by Amy, Hotel Management
Thanks for the positive rating, Guadalupe! Hope to welcome you again soon. Regards, Noah
by A verified traveler
Posted 3 Feb 2024
it was clean and inexpensive. One of the other guests had a dog that barked all night which made sleeping difficult.
Comment from Hotel Management
7 May 2024 by Ammy, Hotel Management
Hi, Harvey! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah
by A verified traveler
Posted 31 Jan 2024 on Hotels
Comment from Hotel Management
7 May 2024 by A, Hotel Management
Thanks for the positive rating, Edna! Hope to welcome you again soon. Regards, Noah.
by A verified traveler
Posted 13 Sep 2023
Parece una vecindad, es inconveniente el tener que tocar para que le abran la puerta del hotel todo el tiempo, la gente puede ver adentro de la habitación ya que la única ventana da al pasillo, la llave de la habitación se trababa.
La habitación parecía limpia, el baño no tanto no nos arriesgamos a tomar una ducha, las toallas están súper tiesas por lo que sí necesita una exfoliación son perfectas.
En pocas palabras no nos quedamos.
Comment from Hotel Management
30 Sep 2023 by Ammy, Hotel Management
Disculpa los problemas que has tenido, Alejandro. Hemos tomado nota de su experiencia esta vez. Tenga la seguridad de que nos esforzaremos en el futuro para garantizarle una gran estancia con nosotros. Saludos, Tim.
by A verified traveler
Posted 1 Jul 2023 on Hotels
Cozy , good wifi , good A/C , very clean , safe neighborhood , smoking & alcohol NOT allowed ... walking distance to el Centro and public market .
Comment from Hotel Management
5 Jul 2023 by Ava, Hotel Management
Thank you so much for the wonderful rating, Cam! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Ava
by A verified traveler from Amarillo
Posted 12 Aug 2022
The staff is friendly and helpful. The rooms are clean. Everything works. I’m very pleased with the service every time I stay.
Comment from Hotel Management
20 Aug 2022 by Ammy, Hotel Management
Hi, Jose! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.
by A verified traveler
Posted 8 Jul 2022
Muy buena atención, excelente servicio gracias por todo
Comment from Hotel Management
18 Jul 2022 by SSimon, Hotel Management
Gracias por la valoración positiva. Espero volver a darles la bienvenida pronto. Saludos, Simon
by A verified traveler
Posted 11 Oct 2021
This hotel is a great choice for safe, clean, and budget-friendly lodging. As they say in México, it is BBB - bueno, bonito y barato.
