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"Customer service was outstanding! Loved the property and the staff! "

"My family and I were so impressed with this hotel and the staff. It's a great, clean and well kept property in a wonderful location. It's a 5 minute walk to the Duomo and it is a great location for food, shopping and sightseeing. We had a suite which was spacious and clean. The hotel staff is what really makes this hotel special. Everyone who works there is so friendly, helpful and attentive to all of their guests. For example, Angela was extremely helpful and offered guests ideas on what to see in other cities. I could say something about all of the front desk staff and bellmen, but I don't have their names. Seriously, they are the best hotel staff!! I 100% recommend this hotel and My family and I would stay here again. We are picky about where we stay and we all loved it. "

"Nous avons beaucoup apprécié l hostel. La chambre était confortable avec un bon matelas. Il y a également une bonne ambiance et des divertissements. Merci aux personnels très souriants "

"Rooms were beautiful. Staff were so friendly & attentive. Restaurant was excellent. Pool was very relaxing."

"Amazing stay. Loved the rooms, service, and the amazing view from the restaurant… Also a fabulous breakfast. Excellent value. Will definitely go back!"

"I love the attention to detail..the in room bathroom products 'Zenology' were amazing. Loved the kettle! Very comfortable bed and the air-conditioning was so very welcome. The staff at reception were so welcoming and very helpful. All the hospitality staff - bar, cafe and restaurant were all so friendly. The breakfast was so good and catered for gluten free dining. Incredible views from the rooftop...the pool was incredible... I absolutely recommend 'The Social Hub' as an amazing place to stay while enjoying Florence and neighbouring locations. Excellent stay, thank you so much. "

"This hotel was a great place to stay in Florence. We had a family of four with two older teens aged 16 and 17. They gave us a room with 4 twin beds which was helpful so we didn’t have to share beds with the kids. The hotel was convenient to seeing the sites. It is on the city train route so you hear the train arrive but I wouldn’t say that takes away from the place at all. The bathroom was one of the best we had in Italy. It had a good shower, a jet tub, two separate sink areas, and the kids loved the cool blue LED lights in the bathroom. This facility is attached to a gym that you can get 24 hour access to for a fee. Kids under 18 have to have an adult with them to use the gym. The pool is very small just for sitting in. It was nice to cool off in and there is bar service at the pool during the middle of the day. The morning breakfast is available for a fee and offers lots of great choices. If you are tired the same eating area offers a restaurant which was good. The restaurant has a nice shaded deck. There is a single coin operated washer and dryer on one floor if needed. "

"Everything was outstanding. "

"This is one of the best hotels I have ever stayed at in my life. Truly a unique concept, and the perfect location and ambiance to celebrate my sister's birthday. "