Ratings based on 733 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
The suite was big! Very clean, very friendly staff. Close to everything.
Comment from Hotel Management
14 Nov 2024 by Hotel Manager , Hotel Management
Dear Erica,Thank you for the fantastic 5/5 rating! We’re so happy you enjoyed the spacious suite, cleanliness, and friendly staff. It’s great to hear the location was convenient for you as well. We look forward to your next stay!Sincerely, Hotel Manager
by A verified traveler from La Jolla
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Hotel Manager , Hotel Management
Dear Russell,I regret that your stay did not live up to your expectations, as per your rating of 2 out of 5. Please feel free to provide more information if you would like to express any particular comments or worries regarding your stay. We value your opinions and can use them to enhance our offerings for upcoming visitors. We appreciate your input.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
Everything was quick and easy.
Comment from Hotel Management
5 Nov 2024 by Hotel Manager , Hotel Management
Dear Daniel B,Thank you for your wonderful review! We're thrilled to hear that your experience was quick and easy. We look forward to welcoming you back for another seamless stay!Sincerely, Hotel Manager
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Manager , Hotel Management
Dear Charizza,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your thoughtful 4 out of 5 review on Expedia! We appreciate your feedback and are glad to hear that you had a generally positive experience during your stay.If there are any specific areas where you feel we could improve or any highlights from your visit that you’d like to share, please let us know. Your insights are important to us as we strive to enhance our services for future guests.We hope to welcome you back soon for an even better experience!Sincerely, Hotel Manager
by A verified traveler
Posted 26 Oct 2024
Very friendly staff and clean room
Comment from Hotel Management
27 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic 5/5 rating! We're delighted to hear that you found our staff friendly and your room clean. Providing exceptional service and a comfortable environment is our top priority. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
nothing
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're glad to see you enjoyed your stay overall. We strive to provide a comfortable experience for our guests. If you have any specific feedback or suggestions for improvement, please feel free to share. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler from scottdale
Posted 14 Oct 2024
Only stay here if it’s the only hotel you can afford when you’re visiting BAMA for parents weekend.
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your thoughts. We appreciate your honesty and are glad you chose our hotel for your visit to BAMA. While we strive to provide a pleasant stay for our guests, we understand that there may be areas for improvement. Your feedback will help us enhance our offerings for future visitors. We hope to have another chance to serve you better.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Hotel Manager , Hotel Management
Dear Vanessa,Thank you for your 4 out of 5 rating! We appreciate your feedback and hope to make your next stay even better. If there's anything specific you'd like to share about your experience, please let us know!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Oct 2024
Very nice
Comment from Hotel Management
12 Oct 2024 by Hotel Manager , Hotel Management
Dear JUAN CARLOS,Thank you for the 5 out of 5 rating! We're delighted to hear you had a very nice stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager
