Ratings based on 166 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Alexis,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Management, Hotel Management
Good MorningThank you for staying with us at M6. We do appreciate your business and your feedback
by A verified traveler
Posted 29 Oct 2024
Everything was great. no problems. Would stay here again.
Comment from Hotel Management
30 Oct 2024 by Management, Hotel Management
Good MorningThank you for staying with M6. We do appreciate your business and your feedback
by A verified traveler
Posted 20 Oct 2024
The clientele at the hotel was lacking. You could smell marajuana cigarette smoke outside the door, someone coughed in my bathroom and it was from the adjoining wall. People argued loudly outside around 2-3:00 am. Right by the highway, so loud and hotel was not very insulated. Furniture was new and room was clean. There were 3 locks on the door with a sign to be sure and lock all. There were signs in the parking lot that hotel was not liable for stolen cars/break-ins.
Comment from Hotel Management
21 Oct 2024 by Management, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the negative experience you had during your stay. We take these concerns seriously, especially when it comes to noise, safety, and overall guest comfort. We will address the issues of external disturbances, smoking near entrances, and insulation with our team to ensure a more peaceful environment for our guests. We are also reinforcing security protocols to help guests feel more secure during their stay.We appreciate your positive note about the cleanliness of the room and the new furniture. Your feedback is valuable to us as we strive to improve every aspect of our guests’ experience.Thank you for bringing this to our attention.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Management, Hotel Management
Good MorningThank you for staying with us her at M6, we do appreciate your business and the feedback
by A verified traveler
Posted 8 Oct 2024
It was ok
Comment from Hotel Management
8 Oct 2024 by Management, Hotel Management
Good MorningThank you for staying with us her at M6, we do appreciate your business and the feedback
by A verified traveler
Posted 29 Sep 2024
The worst hotel experience I’ve ever had.
Upon arrival, the room was in an unacceptable state—dirty sheets, unclean bathroom, and overall poor hygiene. Despite giving clear instructions, the room was never cleaned properly. The cleaning supplies looked like something out of a makeshift campsite, and the staff seemed completely unqualified to address even basic requests.
Comment from Hotel Management
1 Oct 2024 by Management, Hotel Management
Good morningThank you for staying with M6. We do appreciate your business and feedback. We will address your concern with the staff.
by A verified traveler
Posted 21 Sep 2024
It was a nice property. But, this Motel 6 doesn’t allow the their guest to have coffee in the morning. They have two coffee pots set up that appear as if they serve coffee but they don’t . They only serve it on football game days . It was the only Motel 6 I’ve ever been to that doesn’t serve guest coffee in the morning. I travel for work and stay in this brand hotel all over the country and it just amazes me that they can be franchised and not have Motel 6 standards. The front desk agent was nice and kind .
Comment from Hotel Management
23 Sep 2024 by Management, Hotel Management
We would like to thank you for staying with M6. We do appreciate your business and your feedback. The reason we don't do coffee in the lobby is because we provide everyone with coffeemakers and coffee in the privacy of their own room, and not that many people comes to the lobby for coffee anymore.
by A verified traveler
Posted 14 Sep 2024
It was a great room and nice and clean
Comment from Hotel Management
16 Sep 2024 by Management, Hotel Management
Good Morning,We would like to say, Thank you for staying with M6 and we do appreciate your business.
by A verified traveler
Posted 12 Sep 2024
Hhvghhhj gruff FYI
Comment from Hotel Management
16 Sep 2024 by Management, Hotel Management
Good Morning,First we would like to say thank you for trying M6, for your stay here in Tuscaloosa. Second, we would like to apologizes that your stay wasn't to your satisfaction. We will work on getting that fix. We try to strive that everyone have a great stay while here at M6.
